Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 13, 2016 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job cleaning my vents. My family and I can tell a positive difference with our allergies.

Report a concern   June 13, 2016 — Rated 0 out of 10 by B.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very disappointed once again in the cleaning of carpet!! The guys that came were very professional and I thought had done a good job. I spent just over 400.00 and all the spots have reappeared.

Report a concern   June 13, 2016 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was great! The set up of the appointment was difficult. I was on hold for a long time. When they sent the confirmation email our home address was incorrect. I called back and was on hold for a long time again. She corrected the address but got the date of service incorrect. I did not call back.

Report a concern   June 13, 2016 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the way the new technology with equipment cleaned the carpet without using harsh chemicals
the professional yet friendly and informative way the technician (David)worked

Report a concern   June 13, 2016 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Radio

Report a concern   June 13, 2016 — Rated 10 out of 10 by Patti Sherman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is excellent. Serviceman explained everything and did an excellent job

Report a concern   June 13, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no harsh chemicals, friendly, professional service

Report a concern   June 13, 2016 — Rated 10 out of 10 by Nancy McCarthney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time work and friendly helpful competent worker to do the cleaning.

Report a concern   June 13, 2016 — Rated 10 out of 10 by Shela Sample Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prior to using Zerorez 4 years ago, they are the only carpet cleaning service I use.

Report a concern   June 13, 2016 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and explained what he was doing. He also gave progress reports.

Report a concern   June 13, 2016 — Rated 10 out of 10 by Kelly Rudiger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling and promptness.

Report a concern   June 13, 2016 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez twice this year to clean the carpet in different parts on my house and both times I was amazed at how well your system worked. And, both of the technicians were very professional and took their job seriously. I won't use anyone other than Zerorez from now on.

Report a concern   June 13, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly and quality service

Report a concern   June 13, 2016 — Rated 0 out of 10 by B.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very slotchy job. Upholstry job awful.

Report a concern   June 13, 2016 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very nice and patient. The carpets turned out great.

Report a concern   June 13, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle was great!!!!! Did a great job!!!

Report a concern   June 13, 2016 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service team was great. they made my carpet look new again. Awesome job!

Report a concern   June 12, 2016 — Rated 6 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was a little disappointed because the ads represented do not indicate there is a certain dollar amount you have to spend to receive the tickets to Hawaiian falls. How very the gentleman that came to clean the carpets was very courteous and did the best he could

Report a concern   June 12, 2016 — Rated 9 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service person who cleaned my carpets was very professional and did a good job. His name was Greg. Only issue I have is that there are still two small spots on the carpet in one of my spare rooms that I would like to have treated if someone is in my Flower Mound area this coming week (week of 6/13/16).

Report a concern   June 12, 2016 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician. No strong chemical odors.

Report a concern   June 12, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Little to no chemicals used.

Report a concern   June 12, 2016 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great and I love how you clean the carpets without any soap or chemicals.

Report a concern   June 12, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product speaks for itself, but I was most impressed by the knowledge of the tech,Jimmy. He was very through in his product application and analysis as well as very careful in my home protecting floors, walls, baseboards, and furnishings. I plan to recommend Zerorez to my friends and have them ask for Jimmy to do their homes. Very polite and answered all my questions.

Report a concern   June 12, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Josh was great!! House smells fresh!

Report a concern   June 12, 2016 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that y'all use high pressure water to clean and not a quick method like other companies.

Report a concern   June 12, 2016 — Rated 10 out of 10 by Phyllis Mosss Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional timely carpets cleaned as expected

Report a concern   June 12, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the natural products. The serviceman was very knowledgeable and answered all our questions.

Report a concern   June 12, 2016 — Rated 8 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

I think the price was very reasonable, but the fact that the extra cost for pet stain treatment is non guaranteed kind of made me not as confident in the product. Overall, the experience we had was great. The time it took was short and the dry time was quick too.

Report a concern   June 12, 2016 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are always clean and the technicians always keep me informed of any issue they are having with spots on the carpets. With 2 dogs, I always feel so much better when they leave due to the clean carpets that they are leaving behind.

Report a concern   June 12, 2016 — Rated 10 out of 10 by Y.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech was very prompt and congenial. He explained everything that was to be done and how the procedure works and helps with allergens and pet odor.


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