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based on 83966 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff! And they were able to get all the pet stains up from the carpet, looks great!
The professionalism of the technician, and his conscientious ability to do a good job without distraction.
Rep strongly suggest and stated that an additional treatment was needed for the odor. The treatment did not resolve the problem and I feel the other rooms which he said needed it probably did not. Additional cost I was not expecting and after the fact did not solve the issue
They're superior to the competition
Tec was very courtious and went over any concerns he saw. Didn't try to upsale any thing.
FYI, the tile cleaning was a B- compared to what was expected. That said, it did say tile cleaning 'Not Grout Cleaning' and it was free. If I'd paid extra I would not have been satisfied.
Great job overall.
Our Technician Tristan yesterday was the Best. Knowledgeable, friendly and did a great job.
Do great job
Great experience and will use again as I have many many times with my properties in the past.
No chemicals
Our technician was great!
Everything
My tile looks brand new
I appreciate that there are always discount and special offers even though I'm not a new customer. I'm able to get my carpets cleaned because it's affordable and I appreciate that. I also like that there isn't residue left behind by cleaning products. I would prefer that the microseal product not have such an overwhelming chemical smell. I find it a little hard to believe it's safe to be in the same room with while it's drying. However, I'm very interested to see how well it works at keeping the carpet free of stains. The technicians were very kind and went out of their way to made sure the job was done well.
The final product on the carpet and the time was fantastic.
Will definitely use Zeroez again, wish you did laminate and wood floors.
Our technician was really thorough and pleasant. We want him next time we requwst srvice.
The carpets look much better; however there are spots on rug that were missed or did not reappear until carpet dry yesterday. The spots need to be retreated. Mark, the service tech was very professional. When can we schedule?
Thank you.
Name removed
It was an overall good experience and seems to have been worth the cost.
The carpets stayed wet for 12 hours ans we can not walk on them.
The carpet person was later than we expected
Idk, I guess I was expecting a more thorough cleaning. Like all along the edges by the baseboards there is still dog hair from the last person that lived in my house. I guess there is no way to get that close to the baseboards?
THe technician was very knowledgeable and he did a great job cleaning my couches.
Your service technician was very conscientious and wanted to make sure I was happy with his work. He did a great job!
Job is done in a timely manner.
Always looks good and smells clean.
How friendly the tech was and how clean they got my dirty carpets.
Carpets look great. Turned out to be very expensive add-on to clean small area of tile.
The staff you have at Zerorez goes over and above expectations! They do an excellent job and are very professional. Would definitely use Zerorez again.
The results speak highly of the quality work completed.
Two-hour arrival time, call 30 minutes ahead, arrival on time. Good cleaning results.
Employees are kind, work hard, professional, and speak English. The product gets my carpet and tile clean.
Great service! The company representative was informative and efficient. He wasn't pushy when I wasn't interested in one of the services offered. But he did suggest what would be best for the long term care of my carpet! I will call again when needing my carpets or Upholstry cleaned!

Of course, I like the use of water instead of chemicals, but your people were great. That made the difference