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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very pleased with process. Tech guy Jimmy was very professional. Will use you again sometime.
The service was friendly and professional. The products left my 14 year old carpets fresh and not stiff with soap and chemicals. Terrific!
prompt service in the home.
I like that you all do not use any harsh soaps that would cause residue in the carpet. You all have been very cooperative with my requests as well. This particular time the carpets dried fast which I appreciated. Perhaps he took his time more to extract more water as he went across the carpet. Sometimes I don't think they get all the water they put into the carpet up, going too fast. What goes in, should all come back out with the dirt too!
The technician provided excellent service and the carpet looks and feels great !
My carpet looks great and the technician was very helpful.
The gentelman who came was A plus in explanation of what needed to be done and made me aware of the cost.
The young man worked extremely hard to make sure I was pleased with his work. He did a wonderful job!
Great Customer service. Will definitely use again. Allie was most knowledgeable and did a great job. Thanks
Quick cleaning process! They were running late but called several times with updates on arrival. Carpets 10 years old and look like new!
Great job cleaning my vents. My family and I can tell a positive difference with our allergies.
Very disappointed once again in the cleaning of carpet!! The guys that came were very professional and I thought had done a good job. I spent just over 400.00 and all the spots have reappeared.
The cleaning was great! The set up of the appointment was difficult. I was on hold for a long time. When they sent the confirmation email our home address was incorrect. I called back and was on hold for a long time again. She corrected the address but got the date of service incorrect. I did not call back.
the way the new technology with equipment cleaned the carpet without using harsh chemicals
the professional yet friendly and informative way the technician (David)worked
Radio
Service is excellent. Serviceman explained everything and did an excellent job
no harsh chemicals, friendly, professional service
On time work and friendly helpful competent worker to do the cleaning.
Prior to using Zerorez 4 years ago, they are the only carpet cleaning service I use.
Technician was very professional and explained what he was doing. He also gave progress reports.
Easy scheduling and promptness.
I've used Zerorez twice this year to clean the carpet in different parts on my house and both times I was amazed at how well your system worked. And, both of the technicians were very professional and took their job seriously. I won't use anyone other than Zerorez from now on.
Professional, friendly and quality service
Very slotchy job. Upholstry job awful.
The technician was very nice and patient. The carpets turned out great.
Kyle was great!!!!! Did a great job!!!
Your service team was great. they made my carpet look new again. Awesome job!
I was a little disappointed because the ads represented do not indicate there is a certain dollar amount you have to spend to receive the tickets to Hawaiian falls. How very the gentleman that came to clean the carpets was very courteous and did the best he could
The service person who cleaned my carpets was very professional and did a good job. His name was Greg. Only issue I have is that there are still two small spots on the carpet in one of my spare rooms that I would like to have treated if someone is in my Flower Mound area this coming week (week of 6/13/16).
No residue and it dries quickly