What our clients think of us!

I like the fact that it dries up very quickly and that their products are very safe

I like very much that is is eco-friendly and it was very effective on my carpet. The whole experience was great - the young man was friendly, helpful and informative. And the price was right! The only negative was that he didn't arrive within the two hour window I had been given, although he was close.

I like the fact that it is a green product and no chemicals. I also like that the tech took the time to explain things in detail and make suggestions.very professional tech and I will request him again.

Timely service and courteous and efficient technician. Also carpets look good.

Very good product , and the service technician was very good.

The technician was polite and professional. I was very happy with the results.

Very professional. Excellent job.

Good tech and clean carpets. No pressure

They work

Our technician was very professional and did a great job cleaning our carpet thoroughly and quickly.

Stain still there. I used my Rug Doctor spot cleaner afterwards and it got out the stain.

The carpets came out great; but I like the associate who did our carpet the best. He was very conscious!

Fresh smell and not over powering scent is one of the things that I like. Our serviceman did such a great job and never rushed, even though we were his last appointment of the day. Very kind and considerate man. We needed to move a bed on another wall and he helped with that. We were very thankful.

At the time of my treatment, I was encouraged and did purchase an add-on pet treatment for a wool area rug as well as spot treatment for room carpeting.
Upon complete drying of my rugs, I noticed that the pet stains were not removed (as inspected by black light). I did not closely watch the workers at the house because I was keeping my toddler entertained to keep her out of their way so at this point I'm unsure if the add-on treatment was even applied. I know that my dog has not had any incidents since the treatment because 1. We have kept him crated at night and while alone in the house and 2.) the soiled areas are exactly the same as before the treatment.
Overall I was happy with the service until I realized that the soiled areas do not look like any additional treatment were applied. I recognize that the treatment I purchased wasn't the "top line" fix but I would have expected some level off difference. This also makes me call into question how well the zerorez cleaning, really cleaned and disinfected my carpets. I've seen better results with respect to pet stains from rental unit carpet cleaners.

On time, courteous, and y'all do a fantastic job.

Great customer service on the front end and the technician was very friendly and professional. Definitely will recommend.

It is customer service that makes the company. The technician was very cordial, knowlegdable and did an extremely good job.

Our rooms look very nice and the young man who did the work was very nice to work with. He did a great job on the carpets.

Great service from your technician

Quick drying. Techs are always courteous and professional. Decent rates with the exception of stairs. That's a plain rip off. $33 a room and $60 for the stairs?? Come on.

The carpets look great and dry very quickly after the cleaning. The technician was very professional and efficient with his time.

no chemicals; professional; on time

Very professional workers and excellent job on cleaning our carpets.

job well done. quick and easy.

Jay's professionalism was outstanding. He did a great job!

I dont know

Areas of our tile needs to be gone over. Discussed this with a supervisor last week and was suppose to be contacted to set up an appt.

I had the nicest young associate to work with. He walked me through the house to check for spots that he might have missed after cleaning and I gave him the OK. Unfortunately, spots come back when the carpet dries.

no chemicals

No chemical smell