Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 4, 2016 — Rated 7 out of 10 by T.O.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better pricing on the area rug.

Report a concern   April 4, 2016 — Rated 10 out of 10 by Judy Campbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service man. Knows how to get stains out. Tells you the process

Report a concern   April 4, 2016 — Rated 10 out of 10 by M.A.R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick service

Report a concern   April 4, 2016 — Rated 10 out of 10 by S.A.B.C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love these guys, and I'm a difficult customer! We have had frequent pet accidents, the worst messes, and these folks cheerfully do everything they can to restore my carpets to like new condition. Don't know what we'd do without you! Thanks!!

Report a concern   April 4, 2016 — Rated 10 out of 10 by Lameshia Haynes-Gilbert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and knowledgeable. We didn't buy any of the upgrades due to other priorities. Since then my hubby and I have talked sometime next month I will be calling to order the filter and the protection for the carpet.

Being a business owner myself, it's very hard to find employees that take pride in what they do. My sister Erica Woodard referred you. We'll definitely be recommending Zerorez!!

Thanks again
Eric and Lameshia Gilbert

Report a concern   April 4, 2016 — Rated 10 out of 10 by M.O.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process doesn't leave the carpets sticky or with a strong odor, and the carpets look great!

Report a concern   April 4, 2016 — Rated 7 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I can still smell pet urine. I think he did the best he could, but the commercials make it sound so much better.

Report a concern   April 4, 2016 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mr. Harrison called ahead, was on time, very thorough, and did a great job.
He was also very pleasant.

Report a concern   April 4, 2016 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Robert was very accommodating. He made sure that I was completely satisfied throughout the project. Terrific service.

Report a concern   April 4, 2016 — Rated 10 out of 10 by Johnny Lewis. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez twice now and they are very professional and my carpet and tile look like new!!!

Report a concern   April 4, 2016 — Rated 10 out of 10 by Carol Adams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved the quality of the work and the experience. The service technician was very informative about the process. His attention to detail and ability
to educate me on the process was very encouraging. I have already recommended. The services to 3 of my friends.

Report a concern   April 4, 2016 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very courteous and efficient.

Report a concern   April 4, 2016 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional workers.
Cleaned carpet really well.

Report a concern   April 3, 2016 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have had some specific carpet concerns that a competitor did not resolve.
About 3 years ago a dedicated and persistent technician tackled the issue
with tenacity! Zero Rez is now my only carpet cleaning company!

Report a concern   April 3, 2016 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient service. The carpet looks brand new after cleaning.

Report a concern   April 3, 2016 — Rated 1 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service man was courtesy and dos a great job. Now that it has fully dried it still looks dirty.

Report a concern   April 3, 2016 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First of all I like the people you employ. They are hardworking and really want you to be happy with the results. Edwin did my carpets this time and really spent time to get the carpets clean and sanitized. Next I like that it is 'green' cleaning and will not harm children or pets.

One thing I wish you would consider is reducing the price for the pet treatment. If you have pet issues you really need this service but it is priced so that most can't afford it.

Report a concern   April 3, 2016 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was amazing!

Report a concern   April 3, 2016 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician! Very friendly, knowledgeable, professional and courteous

Report a concern   April 3, 2016 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent technician, great product and service. Love the lack of checmicals and how amazing my carpet turned out.

Report a concern   April 3, 2016 — Rated 9 out of 10 by B.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet dries quickly

Report a concern   April 3, 2016 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products are clean and environmentally friendly. Your service is dependable and highly professional. Response time is quick and follow through excellent.

Report a concern   April 3, 2016 — Rated 10 out of 10 by Sharon Hillgardner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional on time efficient and cordial

Report a concern   April 3, 2016 — Rated 1 out of 10 by G.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You did make it right. You adjusted your schedule to accommodate us on the time. we appreciate Mr. Golden flexing for us. The cleaning was great as always. Thank you for flexing for us. We have very tight schedules and in the future I will ask for Mr. golden as we have to have a specific time.

Report a concern   April 3, 2016 — Rated 10 out of 10 by Sheeba Cantanelli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent quality of work, reliable, and great to work with.

Report a concern   April 3, 2016 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service and customer support

Report a concern   April 2, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are dedicated to doing a good job & won't leave until I'm satisfied.

Report a concern   April 2, 2016 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning with no soap residue

Report a concern   April 2, 2016 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That your products are environmentally friendly.

Report a concern   April 2, 2016 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that your Tech was very educated in your products and took the time to explain it to his customer. He was very polite and took his time and really enjoyed his profession.


Privacy Policy