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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service from your technician
Quick drying. Techs are always courteous and professional. Decent rates with the exception of stairs. That's a plain rip off. $33 a room and $60 for the stairs?? Come on.
The carpets look great and dry very quickly after the cleaning. The technician was very professional and efficient with his time.
no chemicals; professional; on time
Very professional workers and excellent job on cleaning our carpets.
job well done. quick and easy.
Jay's professionalism was outstanding. He did a great job!
I dont know
Areas of our tile needs to be gone over. Discussed this with a supervisor last week and was suppose to be contacted to set up an appt.
I had the nicest young associate to work with. He walked me through the house to check for spots that he might have missed after cleaning and I gave him the OK. Unfortunately, spots come back when the carpet dries.
no chemicals
No chemical smell
Your Tech named Jimmy was fantastic! Very personable and explained every step of the process.
On a scale of 1 -10 this guy is an 11.
The method you use to clean carpet without using soap and water. Your available schedule time. Demonstrations I saw on Channel 8 made me a believer.
The men who cleaned the carpet were very thorough. Even though our carpet is over 10 years old it looked great when they finished.
My technician was very thorough. Great worker
Well I have called 2 times to pay my invoice but the first time I was put on hold for 20 plus minutes so I hung up. The second time I finally got a hold of someone but at first he couldn't find my account and then had to transfer me to someone that could take my payment and I was put on hold again for longer than 10 minutes so I hung up again. It is impossible to get ahold of anyone that can actually assist you.
Professional and thorough
Did not move furniture, like ad said. I called and complained and you are coming back to redo my carpets.
Scheduling and service both were handled by friendly, professional, knowledgable people who did what they said they would do!
No chemicals
The machine he used for high traffic areas.
Employees are knowledgeable, personable and professional!
I like how it's no-nonsense, professional, & reliable service.
works well on older carpets with heavy traffic stains
The technician that came out was informative, professional and was not bothered by all my questions and concerns. He was a pleasure to work with.
Easy to schedule; a job well done; technician was excellent.
THOROUGH.,FAST AND VERY FRIENDLY SERVICE REPS
very CLEAN and very professional.
Our rooms look very nice and the young man who did the work was very nice to work with. He did a great job on the carpets.