Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 27, 2016 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job! Best carpet cleaning I had! My carpet looks great!

Report a concern   April 27, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The overall concept if no residue... It works better than the others!

Report a concern   April 27, 2016 — Rated 9 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

environmentally friendly, can walk on pretty quickly

Report a concern   April 27, 2016 — Rated 10 out of 10 by C.E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i used zerorez to clean my clients house before they moved in. They were extremely happy with the way it turned out.

Report a concern   April 27, 2016 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and very helpful

Report a concern   April 27, 2016 — Rated 9 out of 10 by A.O.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel they are of good quality.

Report a concern   April 27, 2016 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The result is very positive and the carpeted rooms look and smell great now.

Report a concern   April 27, 2016 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was friendly and very professional.

Report a concern   April 27, 2016 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How well they clean. Very caring worker.

Report a concern   April 27, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans our carpet and tile very well. Our technician, Justin Watts, was very professional and helpful with some issues we had.

Report a concern   April 27, 2016 — Rated 10 out of 10 by Stephanie Whitney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is pet safe and dried very quickly. I was amazed how well it cleaned up our carpet. We're in a rental with 17 year old carpet. I actually took my shoes off to walk around today!!! Our technician, Gregg, was sooooo friendly and informative. He was actually very passionate about his job. He said he had taken the classes provided by Zerorez and said he enjoyed learning about the true chemistry of what he was doing. He said he also loved the company that he worked for, so that's always a great sign! Gregg was also gracious enough to call us in the rooms at various points to show us the difference in the carpet and tile as he cleaned. He was also very concerned about our opinion, making sure everything was thorough and up to our standards!

Report a concern   April 27, 2016 — Rated 10 out of 10 by Mack Pitts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was awesome!

Report a concern   April 27, 2016 — Rated 9 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very polite. Like that no chemicals are used.

Report a concern   April 27, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Service tech was very knowledgeable and professional. He repeatedly brought up using the pet treatment option, which I declined. This was not a slight on him, suspect it is more of a company pushed initiative as the last time I had the carpet cleaned the Tech mentioned the pet treatment over and over again as well.

Report a concern   April 27, 2016 — Rated 10 out of 10 by Rick Ochterbeck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Communication with the timing and the prompt service. "Josh" was professional and was able to quickly get to work since the property was vacated. He did an amazing job! I highly recommend this company and will use them again.

Report a concern   April 27, 2016 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very surprised that your tech was able to get the carpet as clean as he did.

Report a concern   April 27, 2016 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of tech staff, finished cleaning of the carpets, on time service

Report a concern   April 27, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco friendly and ease of use. Service was extraordinary and technician was friendly and professional.

Report a concern   April 27, 2016 — Rated 10 out of 10 by Mia Craig Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned efficiently without harsh chemicals. I could see the difference immediately.

Report a concern   April 26, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our rep that showed up was professional and courteous and got the job done in a fast manner which was nice so we didn't have to wait forever. Looks great and smells great! Thanks zerorez!

Report a concern   April 26, 2016 — Rated 10 out of 10 by S.S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We appreciate the professionalism of the technicians.

Report a concern   April 26, 2016 — Rated 7 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Timeslots and being on time. Only complaint was time

Report a concern   April 26, 2016 — Rated 9 out of 10 by Barbara Nowlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The hot water and process that takes up more moisture. No detergents

Report a concern   April 26, 2016 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician arrive on time. He was friendly and careful with walls and furniture. The Zerorez carpet cleaning was the best I have ever experienced.

Report a concern   April 26, 2016 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent

Report a concern   April 26, 2016 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free....

Actually, the only reason why I called was to get the Mavericks basketball tickets. When I received them in the mail, the Mavericks season was over. Bummer!!! Do you have replacement "anything" that I can use?

Name removed Phone number removed

Report a concern   April 26, 2016 — Rated 8 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was extremely happy with the carpet cleaning! It looks wonderful. I was not happy with the cleaning of my couch. I was not planning on having it cleaned but your technician told me he could make it look great and I do not see any difference. It was an added cost of almost $100 that I wish I did not spend. Your technician was great tho and I don't blame him. He worked very hard and I realize that's business....

Report a concern   April 26, 2016 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The No Residue system!

Report a concern   April 25, 2016 — Rated 0 out of 10 by J.I. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The solution you use doesn't clean.
Our carpet is not a hr old and is stain resistant, yet it didn't clean.
No residue because there's no soap.

Report a concern   April 25, 2016 — Rated 5 out of 10 by L.L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price is always different and the rep always tries to upsale. Plus the carpet was not completely clean.


Privacy Policy