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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Be on time.
The employee was very cordial--I just was not happy with the cost and the coating put on the tile is sticky and does not look even or smooth--not sure WHY--I would never pay for this service--much too expensive!!!!!!!!
do not use harsh chemicals
I love they way it cleans so well without using soap and detergents that leave a residue on your carpet to attract dust and my carpet has never dried sooo fast!I'm amazed!My tecnician Zane was sooooo professionaland and knowledgeable about your process and did an AWESOME job,I will most definitely request Zane next time I use your services!Will refer all my family and friends also!!!!!!!! Thank you!
Great product To cleaning Our carpets with out chemicals!! The service guy had a great attitude, very profesional and great service.
The technicians are always really nice, professional and informative. Customer service representatives are professional and very helpful as well. When the technicians come out, they always take their time, as if it were their own home. I really like Zerorez, and cannot think of another carpet cleaning place to hire!
I have used ZeroRez at least three times and all three times the technicians have been professional and so nice. I would definitely recommend them to everyone.
No harsh chemicals
The technicians were on time and very friendly. I liked that whenever I call the office, a live person always answers the phone.
Our tile floors looks like new again.
Carpet looks clean, no stains. House smells fresh and clean.
Not using chemicals, dries quickly
The technicians where friendly, very professional and did a great job.
The technicians are well trained and quite personable! The house has a clean/happy feeling when the tech leaves. Thanks.
great customer service
The 2 service techs were very friendly and helpful..
And they were very fast too and did a great job .
They were very professional. The carpets and tile look great and they cleaned up after themselves. They as were vey careful on my wood stairs
Done in a timely fashion
Very professional and friendly. Our floors and tile look amazing. My wife is very sensitive to strong frangrences and the processe you use not only does a great job cleaning it didn't bother her one bit
Eco/pet friendly. Great service.
The prices were inconsistent. I called one day to ask about prices and the guy I spoke to told me one price, then the next day when I called back to schedule the appointment I was given a completely different pricing estimate.
No chemicals, pet friendly, great service.
The service was quick and easy for me. The technicians were professional and informative.
The cleaning was very well done. The service man, Lamar, was very helpful in getting everything moved and did his job quickly and efficiently. The carpets look gre
I AM ALWAYS SATISFIED HOW MY CARPETS LOOK AFTER THE ARE CLEANED.
Zane was the reprentative. knew what he was doing and was very polite. Observed the problem areas., and took care of them.
My carpet didn't get clean at all. No difference. Couldn't tell so much while it was wet, but after it dried, spots were still there.
Prompt, courteous and friendly technicians.
Fair price and great carpet cleaning, fast drying
No chemicals. Service technician was prompt, explained what he was doing, was courteous, & did a very good job.
WELL DONE JOB VERY PROFESSIONAL, !!!!!