Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 22, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, quick and friendly services. Effective.

Report a concern   March 22, 2016 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results and service.

Report a concern   March 22, 2016 — Rated 0 out of 10 by V.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I think my carpet is worse now than before. I have had a pet urine issue. Now the room totally smells like ammonia. Black light shows urine spread across the room not just in the small spots previous to the cleaning I spent over $500 on my cleaning

Report a concern   March 22, 2016 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, Technicians are friendly and knowledgeable and house smells cleans when they are done.

Report a concern   March 22, 2016 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely professional.

Report a concern   March 22, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did great job. Same price as promised.

Report a concern   March 21, 2016 — Rated 10 out of 10 by Linda Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual and friendly. Dustin did a great job and sold me more than I planned because the work looked so good and I felt it worth the extra to do it more completely. Would definitely ask for him back as a service tech too. Great employee!!

Report a concern   March 21, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! Came within time window, efficient service, very clean carpets & reasonable price!

Report a concern   March 21, 2016 — Rated 10 out of 10 by R.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked really nice after it was cleaned. Very professional employees.

Report a concern   March 21, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.

Report a concern   March 21, 2016 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, Saturday appointments, and quality work.

Report a concern   March 21, 2016 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Actually, I already have recommended y'all! The technician was on time (that is big for me!)and he was so nice. He explained what he was doing and answered all my questions. I like that the carpet dried pretty quickly and it looks great! (There is only one spot that showed up the next day that looks bad.)

Report a concern   March 21, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your prices and how my carpet looks.

Report a concern   March 21, 2016 — Rated 9 out of 10 by D.J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

//////The men were very courteous and professional.

Report a concern   March 21, 2016 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable and friendly. To top it all off, our carpets look brand new!

Report a concern   March 21, 2016 — Rated 9 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable priced, accomidating to fit our schedule and did a great job cleaning out our carpets and staines.

Report a concern   March 21, 2016 — Rated 2 out of 10 by D.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

In the past when the technician would leave our house, there would be a fresh smell with the newly cleaned carpets. This time it was not at all noticeable. The biggest thing is that we paid $60 extra per room for 2 rooms to get the additional pet treatment. We know it won't be able to entirely remove the urine from the carpet, but we still have a wrong urine smell on those areas as well as can still see the urine under a black light. In one of the rooms that was NOT treated with the pet treatment, the urine stains are nowhere to be found.

Report a concern   March 21, 2016 — Rated 9 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was knowledgeable and completed the job with excellent results.

Report a concern   March 21, 2016 — Rated 9 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was extremely professional and did a great job.

Report a concern   March 21, 2016 — Rated 10 out of 10 by Milissa Defrance Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that it is just water and NOT a soapy solution. The serviceman did a really good job and I will use Zerorez next time around.

Report a concern   March 21, 2016 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick easy and clean

Report a concern   March 21, 2016 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician, carpets look great. Didn't take very long. I like the call to let me know about what time he was going to arrive.

Report a concern   March 21, 2016 — Rated 9 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the natural products used and the professional customer service etiquette the employees displayed.

Report a concern   March 21, 2016 — Rated 8 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pet treatmentis way too expensive

Report a concern   March 21, 2016 — Rated 2 out of 10 by G.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service tech sprayed stain remover on the furniture and claimed he didn't see the overstay until I showed it to him, although it was clearly visible. The hoses was also leaking and he didn't see the need to change it until I mentioned it. Finally he started cleaning the tile in the entrance way before vacuuming up the leaves that had blown in because he had the door open most of the time going in and out and with the hoses coming through.

Report a concern   March 21, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like that you don't use chemicals. Fast and friendly service

Report a concern   March 21, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Job,

Report a concern   March 21, 2016 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks like brand new carpet, so soft, smells wonderful. My tile looks like I just moved in. I am so happy and so excited!!! Josh, my technician, was very informative and knowledgeable about all your products and services. Thank you Zerorez for all you do.

Report a concern   March 21, 2016 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Professional.

Report a concern   March 21, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Little to no chemicals used. No smell post service. Extremely quick dry time and carpets were not overly wet post service.


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