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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent results and service.
I think my carpet is worse now than before. I have had a pet urine issue. Now the room totally smells like ammonia. Black light shows urine spread across the room not just in the small spots previous to the cleaning I spent over $500 on my cleaning
Easy to schedule, Technicians are friendly and knowledgeable and house smells cleans when they are done.
The technician was extremely professional.
Technician did great job. Same price as promised.
Punctual and friendly. Dustin did a great job and sold me more than I planned because the work looked so good and I felt it worth the extra to do it more completely. Would definitely ask for him back as a service tech too. Great employee!!
Great job! Came within time window, efficient service, very clean carpets & reasonable price!
My carpet looked really nice after it was cleaned. Very professional employees.
Great service.
Prompt service, Saturday appointments, and quality work.
Actually, I already have recommended y'all! The technician was on time (that is big for me!)and he was so nice. He explained what he was doing and answered all my questions. I like that the carpet dried pretty quickly and it looks great! (There is only one spot that showed up the next day that looks bad.)
Your prices and how my carpet looks.
//////The men were very courteous and professional.
The technician was very knowledgeable and friendly. To top it all off, our carpets look brand new!
Reasonable priced, accomidating to fit our schedule and did a great job cleaning out our carpets and staines.
In the past when the technician would leave our house, there would be a fresh smell with the newly cleaned carpets. This time it was not at all noticeable. The biggest thing is that we paid $60 extra per room for 2 rooms to get the additional pet treatment. We know it won't be able to entirely remove the urine from the carpet, but we still have a wrong urine smell on those areas as well as can still see the urine under a black light. In one of the rooms that was NOT treated with the pet treatment, the urine stains are nowhere to be found.
Technician was knowledgeable and completed the job with excellent results.
The service tech was extremely professional and did a great job.
The fact that it is just water and NOT a soapy solution. The serviceman did a really good job and I will use Zerorez next time around.
quick easy and clean
Friendly technician, carpets look great. Didn't take very long. I like the call to let me know about what time he was going to arrive.
I like the natural products used and the professional customer service etiquette the employees displayed.
Pet treatmentis way too expensive
The service tech sprayed stain remover on the furniture and claimed he didn't see the overstay until I showed it to him, although it was clearly visible. The hoses was also leaking and he didn't see the need to change it until I mentioned it. Finally he started cleaning the tile in the entrance way before vacuuming up the leaves that had blown in because he had the door open most of the time going in and out and with the hoses coming through.
Like that you don't use chemicals. Fast and friendly service
Good Job,
My carpet looks like brand new carpet, so soft, smells wonderful. My tile looks like I just moved in. I am so happy and so excited!!! Josh, my technician, was very informative and knowledgeable about all your products and services. Thank you Zerorez for all you do.
No chemicals. Professional.
Little to no chemicals used. No smell post service. Extremely quick dry time and carpets were not overly wet post service.

No chemicals, quick and friendly services. Effective.