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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris did an incredible job and was very friendly.
Great service guy.
Mike our technician!!
Our tile cleaning was decent. I expected more visible results, especially on the grout.
Easy to understand
Our Service Person, Durnell, was absoulutely wonderful. Our carpet has never looked so good and he was very polite, considerate, and we will be using Zerorez again. Your products for pets made all the difference in our carpet. Durnell explained what he would do and he is indeed a miracle worker with your products. We will be requesting Durnell in the future.
Good communication. On time (very important to me). Work not rushed and done professionally.
Friendliness ,professionalism efficiency and workmanship
All very good except for the pricing for an area rug caused me to not do the rug---8x10 rug @ 1.50/sq.ft.=$120. Very large room -$33. Makes no sense to us. Michael was very professional and did a great job on the carpet.
The two young men were punctual, courteous and very lovely.
I had a commercial offices cleaned and a residential rental property cleaned by the same technician on the same day and he was very professional and friendly. He did a great job.
Great cleaning. Have used your service many times.
You were reasonably priced and provided excellent customer service. I love the fact that you do not use harmful chemicals in the cleaning process. Our carpets looked very nice. I would not hesitate you use Zerorez again.
they show up on time and thoroughly clean the carpets and flooring.
No chemicals
Well cleaned.
Kyle Rogers was awesome. He clearly loves what he does and loves the company. His work ethic and work roduct were outstanding. I think the technology and process Zerorez uses is highly differentiated and together with great customer service it's a no debate. Will definitely use again and highly recommend.
Professional service with pleasant technician who did an excellent job cleaning the old grungy tile and grout.
The technicians are knowledgeable and professional and can get just about any stain out of carpet within reason. I have been using zerorez for eight years at my home and all who see my carpet thinks it is new, even though it is fifteen years old.
The service team was very professional and attentive to my carpet cleaning needs.
Techs are knowledgeable, well trained, and very well mannered. The service is always good.
From the minute I called to schedule to the time Ricardo left, the service was friendly, helpful, professional.
Superior
Service is great and everything is so fresh and clean when they are finished.
We were planning to replace the carpet because of all the stains but after zerorez's visit, I think this carpet had never seen better days. I sent my family and friends before/after pictures, they were amazed too.
Your work is very thorough and high quality. When you finish I know the rug is clean. Your staff is courteous and well trained.
They are just so clean and natural!! No chemicals that will affect my 18 month old or my dog. We've used other carpet steam cleaning services before and this is THE CLEANEST I have ever seen after a cleaning service was done!
The "preparation machine" used for deep vacuuming prior to cleaning is phenomenal and the lack of chemical odor post-cleaning is a plus.
Upon arrival, I was sold on the Zerorez company by the professionalism and courtesy displayed by your crew and their knowledge of the product. Both Robert and Torrence are assets to your organization.
Good quality service techs and products
You were able to address and resolve areas another company failed to achieve 2 years ago.