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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
clean efficient and does a complete carpet cleaning job.
I guess my disappointment had to do with the $75 flash pet treatment as it only covered a square foot of carpet. I guess I didn't pay attention when I signed up for it. And to have my carpet stretched was going to be very expensive.Guess I was asking to much. Hector was very informative and friendly. I just remember the first time I had you. But I understand that's business.
I love that the cleaning process has no strong chemical odors and no crunchy carpets when they have dried. Each time I've used your service the person that came and provided the service has been very friendly, knowledgeable and accommodating. The best carpet cleaning company I've ever used.
Great job, very fast, very clean, very courteous service.
They are always punctual, techs courtious and well trained, and do a great job. And the price is right.
Do a good job. Techs are polite & personable.
The whole house smell clean after the carpet has been cleaned.
Hector did a fantastic job! I asked him if this was the last house of the day and it was but you couldn't tell. He was working hard and had a great attitude. I would recommend all accolades to him!
The communication with zero red is phenomenal you do what you say you will do. The person that did the treatment was professional and kind. Will definitely keep using and promoting this company
The professionalism of employees
Technicians are excellent, great service
Grout cleaning was excellent
Scheduled same day service. Technician was professional and friendly.
I like the use of no chemicals.
Environmentally safe
Very professional, friendly technicians and fast
Customer service
I am very impressed with the two guys you sent to clean my carpets! They were very professional and very knowledgeable about what they were doing! They wanted me to see what they were doing at all times and asked me if I had any questions. I am a very satisfied coustomer! Name removed
Simply amazing!
Fred did an awesome job cleaning my carpets. He was very thorough in assessing what was needed to clean my carpets, and he was very patient in explaining each step of the process. I will highly recommend Fred and Zerorez services to my friends.
Safe
I like that you don't use chemicals. I didn't like that my furniture was done so quickly that it wasn't cleaned well and j had to call them back out again. After the second cleaning it looks much better, just a few spots left. But I didn't remember to check my ottoman and that's still completely dirty. I was very disappointed in that, but don't want to call a third time. However, the technician cleaned my kitchen tile and it looks amazing. The technicians were very friendly.
Many normal stains still exist. Smell is not good.
Smell is worse then before you came
Clearer Communication.
My parents use your service all the time. They sing your praises and I can see why, my carpet was gray before, and it should not be. It's never looked this good in the 5 yrs I have lived here. My only concern not all the services are the same across the board. When my parents get their carpets done, their techs put protectors under the corners of their furniture. I did not get that? I didn't know to ask about until my mom asked me if they did that for me too. I said no.
Only uses water!
My service technician was great.
Technician was cordial and helpful
The carpet looked old. Now it's beautiful.