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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Outstanding service! 100% satisfied with the results.
Hoping it's different than other carpet cleaning services I've used and that previous stains that would not cone out will be gone. Staff was helpful and friendly.
Through cleaning and spot removal. Professional technicians.
Fast service and Mark, the tech took the time to explain products and make recommendations.
Your team that serviced my home were professional and very courteous. My carpets look great. Good Work!
They were on time, fast and excellent results! Professional service.
My time window was from 1-3 and the tech didn't show up until after 4.
Excellent employees, great job! Carpets look great.
No heavy detergents used and our service guy was great and informative.
Chris arrived right on time. He was very personable and knowledgable. After he cleaned each room he asked me to check it to make sure it met my expectations which it did.
I was extremely happy with your making my granite look new and the instructions to keep it this way.
I am happy to say that my carpet cleaning and pet treatment made my carpet look new.
Thank you Zerorez for keeping your customers happy with your services
FRIENDLY AND THEY GOT OUT A SPOT NOBODY DID BEFORE :)
There was a problem with getting the guy there from 8 to 10. Apparently he was sent to the wrong address. Then someone could come 1 to 3. We asked as close to 1 as possible and it was almost 2. Then we were having cleaning and appliance delivery. Everything just stacked up. The guy that cleaned did well and was very nice.
Carpet looks great. The key is to see if it lasts. but what a wonderful job.
With the situation I experienced the day before my appointment, I was very disappointed with how expensive it was, and that I was not even offered some type of discount. Also, the neighbor I had relied on to let the technician into the unit, was unavailable, and I had to dash home to let him in (which was very inconvenient for me, due to the fact, that I had a crazy busy day at work.
The technician Ricardo did a great job, but it was way more expensive than I intended to pay.
Our technician was fantastic. Incredibly friendly, service oriented, and polite. He was running behind from the previous job but got right to work to make up the time and didn't scrimp on quality or thoroughness of service. Very respectful of our property and belongings and did a fantastic job!
The tech rep, Chris Rivas, did a great job explaining the service and my old carpet looks good.
The technician was great, he even got out a stain in my bathroom that has been there for about 15 years. I was surprised that a new stain popped up overnight after the cleaning in my living room but I was able to clean it enough. I had one major stain to get up, unfortunately it didn't clean well but the carpet is old. Next time I want to try the tile cleaning. We got to talking as he was done and I forgot about the free 10x10 cleaning I was going to get. Overall, great service however!!!
Very professional and did a great job very pleased.
The personnel were outstanding. Thorough explanations, very professional.
We are in the middle of a fix. First round to clean dog urine created bigger stain but you are coming bavk
It was just purified water
I do have a spot that didn't come clean in our game room. But the carpet looks so much better. Than it did last time I used your services.
It was my first time to use Zerorez and I was very satisfied with how my carpet looked when Justin finished the job!!
We had all of our pet stains treated and they are definitely gone for now! Thanks Justin for doing such a great job!!
He worked really hard!!
Polite and hard working technicians. Clean smell and look with no chemicals.
The technician was 2 1/2 hours starting. The kitchen tile was not cleaned well. One of the two spots I pointed out in a bedroom upstairs didn't get cleaned.
Removal of pet srTains & great service.
Prompt and strived to do a good job which was accomplished. My sofa and loveseat look new again after they were cleaned, carpetlooks great also. Job well done!
Fast and courteous service. Very efficient and they took great attention to detail.
Great customer service, Great work on our tile and carpets.