Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 20, 2016 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians where friendly, very professional and did a great job.

Report a concern   March 20, 2016 — Rated 10 out of 10 by A.B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are well trained and quite personable! The house has a clean/happy feeling when the tech leaves. Thanks.

Report a concern   March 20, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great customer service

Report a concern   March 20, 2016 — Rated 9 out of 10 by Nora Cortes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 service techs were very friendly and helpful..
And they were very fast too and did a great job .

Report a concern   March 20, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very professional. The carpets and tile look great and they cleaned up after themselves. They as were vey careful on my wood stairs

Report a concern   March 20, 2016 — Rated 9 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Done in a timely fashion

Report a concern   March 20, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and friendly. Our floors and tile look amazing. My wife is very sensitive to strong frangrences and the processe you use not only does a great job cleaning it didn't bother her one bit

Report a concern   March 20, 2016 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco/pet friendly. Great service.

Report a concern   March 20, 2016 — Rated 7 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The prices were inconsistent. I called one day to ask about prices and the guy I spoke to told me one price, then the next day when I called back to schedule the appointment I was given a completely different pricing estimate.

Report a concern   March 20, 2016 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, pet friendly, great service.

Report a concern   March 20, 2016 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was quick and easy for me. The technicians were professional and informative.

Report a concern   March 20, 2016 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was very well done. The service man, Lamar, was very helpful in getting everything moved and did his job quickly and efficiently. The carpets look gre

Report a concern   March 20, 2016 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I AM ALWAYS SATISFIED HOW MY CARPETS LOOK AFTER THE ARE CLEANED.

Report a concern   March 20, 2016 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zane was the reprentative. knew what he was doing and was very polite. Observed the problem areas., and took care of them.

Report a concern   March 20, 2016 — Rated 0 out of 10 by C.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet didn't get clean at all. No difference. Couldn't tell so much while it was wet, but after it dried, spots were still there.

Report a concern   March 20, 2016 — Rated 9 out of 10 by Glenda Burgess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous and friendly technicians.

Report a concern   March 19, 2016 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair price and great carpet cleaning, fast drying

Report a concern   March 19, 2016 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Service technician was prompt, explained what he was doing, was courteous, & did a very good job.

Report a concern   March 19, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a wonderful job. The carpets look great!

Report a concern   March 19, 2016 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were able to come out the same week I called. No chemicals. Your employee was very respectful and listened to our needs before he got started.

Report a concern   March 19, 2016 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

It may not be any of Zerorez fault. The two recliners we had cleaned still don't smell fresh. I still smell the same "sweaty" smell in them.

Report a concern   March 19, 2016 — Rated 9 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly service, and clean carpets!! Clean fresh smell!!

Report a concern   March 19, 2016 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tile cleaning was surprisingly good and the carpets looks great.

Report a concern   March 19, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does a great job cleaning carpet, upholstery and tile.

Report a concern   March 19, 2016 — Rated 10 out of 10 by CeLinda Patrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brody did a great job.

Report a concern   March 19, 2016 — Rated 6 out of 10 by R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was later than scheduled. I realize that he was late because of his previous appointment. Perhaps appointments are scheduled too close together. He did not finish our job until a few minutes after 7:00 p.m. Friday evening.

Report a concern   March 19, 2016 — Rated 10 out of 10 by Teresia Foreman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not chemical based and has no fragrance left. Tech was very knowledgeable and honest with what we had for him to clean for us.

Report a concern   March 19, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   March 19, 2016 — Rated 6 out of 10 by S.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Time scheduling kept changing. No one called 2 days before to give me the confirmed time window as promised when I made the original appointment. I am not happy with the carpet in the master BR. I would like someone to come out and redo 3 areas in the bedroom: next to the bed, coming out of the BR into the foyer and coming out of the BR into the master bath. Thank you.

Report a concern   March 19, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep Dominique Collier was extremely professional and did a wonderful job.


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