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based on 83954 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was courteous an thorough - did a great job!
Your technetium was great, he explained everything and what we can expect. Thank you for a great job.
Quick and thorough
Carpet cleaning was great but the tile cleaning in my entry way was amazing.
Not soapy and Loved the way he was able to find the pet stain and remove it.
The technicians are always friendly and professional. I really like that my carpet is cleaned without harmful chemicals. Our carpets always look and smell fantastic when the zerorez tech is finished.
Carpet and tile were very clean when finished. Professional and friendly staff.
Customer Service was excellent
the customer service experience was really good. They are very friendly and have a lot of knowledge about their products. I will use them again in the future.
It felt really clean and safe.
You REALLY get the stains out and the carpet looks terrific!
Justin did a great job and he was a very nice young man.
Nice cleaning job, nice employees
Clean smell and all stains removed. The technician was very polite and informed me about stains and recommended services that may be beneficial. He informed me of the cost as he was going along.
Zerorez does good work but they are a lot more expensive than other carpet cleaners.
I like the non-toxic water-based cleaning and leave no residue and no sticky feel afterward.. The service was very professional. Arrived on time, courtesy call and all. And most importantly, the job was done well and completed on time.
No chemicals
professionalism of the technicians. They are always respectful and polite. we have used your company for many years. our 20 year old carpet has seen many dog problems, red wine issues and just normal wear and tear. but with your product the stains come out easily. this time we had some delays in getting the carpet cleaned at the right time schedule, but your company made it work and even gave us a percentage off of our bill for the inconvenience. Thank you.
Quality service and professionalism!
Wonderful job and knowledgable, professional staff.
Well I was disappointed that you could not get the carpet cleaner especially the high traffic area.
My tech, Tyrone, was knowledgeable. The only suggestion I would make is that he should do the spot tile cleaning in a discrete area like the laundry room or bathroom stall as opposed to the hallway because it looks very tacky and FORCES me to make an appointment to have that area cleaned and cost me more money than I was intending right now :-(
The fact that zero chemicals are used, pet and child safe, and that there's less chance of the padding getting wet and developing mold.
Price, on time for appointment, and carpets look great!
We liked that you don't use harsh chemicals because our kids are young and are constantly playing on the carpet. I like the attention to detail and the hard work that was provided by Dustin, your employee. Dustin was excellent and very good at removing the tough stains.
The service tech was on time, polite, explained what the process was and the carpets look great
Carpet looks very clean.
The customer service was exceptional. Making the appointment was simple. It was a positive experience from the time I made the appointment to the time the technician completed the cleaning.
Very courteous, professional staff. We had Ricardo who was very polite and considerate of our needs. He did a great job.
Clean and fresh
Technician was very knowledgeable about how to treat pet stains and odors