Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 2, 2016 — Rated 10 out of 10 by Pamela Graham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of your cleaning far surpasses the competition! Our service technician, Seth, went above and beyond with his customer service! What a pleasant experience! Thank you!

Report a concern   September 2, 2016 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean & efficient service. JL was very courteous & accommodating.

Report a concern   September 2, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green, work is fast and efficient and it cleans well

Report a concern   September 2, 2016 — Rated 5 out of 10 by S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm reserving judgement until I see how things turn out.

Report a concern   September 2, 2016 — Rated 10 out of 10 by Mary Lauritsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and professional

Report a concern   September 2, 2016 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   September 2, 2016 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I MUST SAY THE HONESTY AND INTEGRITY OF THE EMPLOYEE YOU SENT TO MY HOUSE
YESTERDAY, I AM DRAWING A BLANK ON HIS NAME...SOLD ME ON MY FUTURE CARPET
CLEANING COMPANY!!! YOU ALL!!!!
I am unsure of significant carpet cleaning techniques or the results as much as I am impressed
with the INTEGRITY shown by your employee!!!

Report a concern   September 2, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The couch cleaning and marble cleaning was great! Carpet was not so good.

Report a concern   September 2, 2016 — Rated 10 out of 10 by Laura Beddow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think the products work great, and the staff are very helpful and friendly. They answered all the questions I had, and addresses all the problem areas in my house.

Report a concern   September 2, 2016 — Rated 10 out of 10 by Jeanmarie Goff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They come when they say they'll be there. They call ahead of time to let you know they are on the way. The service technician made sure the corners of the furniture were protected from the hoses. I also like that because there are no chemicals used, that there are no lingering odors.

Report a concern   September 2, 2016 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Even though not all of the stains came out of my old (23 years) carpet, it does look significantly better. The technician arrived during the two-hour window and was professional as well as friendly.

Report a concern   September 2, 2016 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zeroez worked with me on price for this small commercial space. The Service Was ECELLENT! Would recommend him for further cleaning services. Name removed

Report a concern   September 2, 2016 — Rated 9 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That the product is safe for small children and pets.

Report a concern   September 2, 2016 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

NO CHEMICALS USED!!!

Report a concern   September 2, 2016 — Rated 5 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had a small closet cleaned. There were two containers on the floor that were easily moved but the cleaner did not move them or ask us to move them. As a result we paid $25 to clean a ridiculously small area and the entire purpose - to get rid of a smell - was wasted.

Report a concern   September 2, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techniques and commitment to servicing efficiently.

Report a concern   September 2, 2016 — Rated 10 out of 10 by Jessica Janko Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is Non toxic!!! :-)

Report a concern   September 2, 2016 — Rated 10 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristian was excellent! Did a great job on my carpet, there was a stain I didn't know what it was he was able to get it out. Respectful technician

Report a concern   September 2, 2016 — Rated 7 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpet stayed wet and difficult to walk on for two days.

Report a concern   September 2, 2016 — Rated 10 out of 10 by M.A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your company 3 or 4 times through the years. This last time was really a top-notch service experience. Eric was the best technician we have had. He pays attention to the details. Best cleaning done to date for our carpet.

Report a concern   September 2, 2016 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are knowledgeable and the product seems less soapy than other companies. ( I do however have a great dislike for the system to get an appointment! Ugh!).

Report a concern   September 2, 2016 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional. The carpeting was much cleaner and looked much better. He explained the process and how it differed from the previous methods i told him i used. All aspects of the service were exceptional.

Report a concern   September 1, 2016 — Rated 10 out of 10 by Judy Guriy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You know ahead what is needed to make your carpet like new again. Unbelievable results on dog urine spots. Carpet looks like new!

Report a concern   September 1, 2016 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great!

Report a concern   September 1, 2016 — Rated 0 out of 10 by G.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet looks like it was half clean with dirty water. My grandson spill bubbles on the carpet by the table and it made the carpet dried and stiff, guess what it still dry and stiff. I would have done better renting a machine from Walmart and having a blind person clean my carpet. The hallway looks like he wasted water all the way out. I was told he kept my front door open with the air conditioner running and my house is full of flies and mosquitoes and I have a 95 year old mother that may get bitten by these mosquitoes. Tristen need not do anyone else home. The living room floor has been covered with a rug since the 1st time I used your services and he even able to turn it brown. I was so amazed at the service I received in December and so furious at the service I received on Wednesday. I have taken pictures and is more than happy to upload them, if requested. I watch the advertisement on Channel 8 on how your company pride itself on cleaning carpet, I got a referral from another one of your customer on how great a job you guys do, and wow what Tristan did is a 0 on a scale of 10, and to think this cost me $130.00. Another technician is scheduled for Friday, 9/2/16 and I hope he is prepared to properly clean the carpet as well as the technician did on 12/21/15. No one who have visit my home can believe that my carpet was cleaned on Wednesday, no one and I had plenty to see the work of this technician. As I stated I am 0% satisfied with Tristan's work.

Report a concern   September 1, 2016 — Rated 9 out of 10 by A.J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked the special price for each room and the quality of the outcome. Robert Ochoa was professional and provided excellent service.

Report a concern   September 1, 2016 — Rated 9 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are impressed with the look of the carpet and it looked very good and clean.

Report a concern   September 1, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

strong customer service. cleaning is great.

Report a concern   September 1, 2016 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well done, efficient personnel, not pushing additional services.

Report a concern   September 1, 2016 — Rated 9 out of 10 by G.E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast to clean. Fast to dry. Carpets came out really clean


Privacy Policy