Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 28, 2016 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product made my carpets look new. The technician was professional, helpful and trustworthy,

Report a concern   August 28, 2016 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees were efficienct and answered all ?s.

Report a concern   August 28, 2016 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave did an awesome job! He was very knowledgeable and thorough. I will definitely request him next time!

Report a concern   August 28, 2016 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, respectfull service men

Report a concern   August 28, 2016 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and respectful service technician

Report a concern   August 28, 2016 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast,clean carpet

Report a concern   August 28, 2016 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We hve been using Zerorez for 6 years. Our 14 year old carpets look wonderful. Your technicians are helpful and professional.

Report a concern   August 28, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They usually work.

Report a concern   August 27, 2016 — Rated 10 out of 10 by Rochelle Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural, non toxic, no harsh smells. Tech explained all products he used and what they were for. Didn't try and push us into products we didn't need or want. Explained all steps from beginning to end.

Report a concern   August 27, 2016 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very timely from call to appt time. Nice, meticulously cleaning.

Report a concern   August 27, 2016 — Rated 10 out of 10 by Londa Grierson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth did a great job explaining the zerorez process and cleaning our tile and carpet.

Report a concern   August 27, 2016 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning Technician respectful, listen to my demands. carpet clean and almost dry.

Report a concern   August 27, 2016 — Rated 7 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

My technician was a very cordial man. Unfortunately his nozzle broke and left the door between my master closet and laundry room covered with water. The laundry had a puddle. The wall of the closet got covered and the closet was not dry for 15 hours. Accidents happen, but he left the wall, door and floor covered in water and moved on to do the last room. Had I not checked, I am confident he wasn't going to tell me that there was water everywhere. The hoses that got pulled through the house leaked and I was going behind him drying up my wood floors and a runner that got soaked. All he had was a rag the size of a dish rag and it was soaked immediately. I was told hat it would be dry within 3-4 hours but when we got up the morning after, several areas were still damp. It was 24 hours before it was dry. Lastly, the technicians cell went off a few times and I asked if he needed to take it and he said it was just his wife wanting him to finish up and come home. It gave me the impression that he rushed through my house given the water left behind. I was told it could take up to 2 hours and it took less than an hour. The carpets appear clean but the experience was not one I would want to repeat.

Report a concern   August 27, 2016 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough cleaning of my carpets and how they feel afterwards.

Report a concern   August 27, 2016 — Rated 10 out of 10 by Toni Sams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and they work.

Report a concern   August 27, 2016 — Rated 10 out of 10 by Tony Gamez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael was wonderful. He was quick and very polite. And of course the carpets were very clean.

Report a concern   August 27, 2016 — Rated 10 out of 10 by Susie Branch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your system does the best job and price of sales times is good for retired people like us especially.

Report a concern   August 27, 2016 — Rated 0 out of 10 by A.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tile grout was only half cleaned. Several missed spots.

Report a concern   August 27, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

APPTS SET EASILY AND QUICKLY, VERY GOOD SERVICE AND IT WORKS

Report a concern   August 27, 2016 — Rated 10 out of 10 by Larry Kolepping Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, simple, and as advertised. Good explanation of extras offered but no pressure. Used an application to keep wear patterns from getting worse.

Report a concern   August 27, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good results, good employees, prompt and professional.

Report a concern   August 27, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt & thorough service

Report a concern   August 27, 2016 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals are used and great customer service skills.

Report a concern   August 27, 2016 — Rated 10 out of 10 by Donna Springer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process you use is the best we have seen. Carpets completely dry in a few hours and absolutely no odor. Carpets feel clean as you walk on them. And . . .the young man, Dave Thomas, who performed the cleaning went far and beyond to be sure he gave me the very best service. He was friendly, professional and made sure we were completely satisfied before leaving our house.

Report a concern   August 27, 2016 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet no matter how dirty always looks amazing! I'm a Zerorez customer for life! Thank you Derwin for always doing an amazing job with a smile!

Report a concern   August 27, 2016 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the new brushing machine that pulls up all the hidden dog hair in my carpets. Just amazing what's been lurking in there. Yuk!

Report a concern   August 27, 2016 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always friendly service!

Report a concern   August 27, 2016 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You came in with your process and green chemicals and RESTORED a beige carpet that had 20 years of abuse to where it looks new again. I am totally amazed!

Report a concern   August 27, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great friendly service, on time and reasonable!

Report a concern   August 27, 2016 — Rated 10 out of 10 by E.A.B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was on time and very nice


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