Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 8, 2016 — Rated 7 out of 10 by E.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your guys were very professional, just entirely too expensive. Too many add on costs.

Report a concern   December 8, 2016 — Rated 10 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, very professional.
Explained very well and exceeded expectations of clean!

Report a concern   December 8, 2016 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Affordable, on time and amazing results

Report a concern   December 8, 2016 — Rated 10 out of 10 by C.N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Will recommend to my friends and family members...It's a top notch service and the technician was very informative on all questions asked...

Report a concern   December 8, 2016 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who came here did everything I asked them to do without any fuss.

Report a concern   December 8, 2016 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First name removed was very professional and did a great job.

Report a concern   December 8, 2016 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was friendly, careful and fully explained all parts of the process. He also let me know about others services that you offer without trying to pressure me. A very good eperience.

Report a concern   December 7, 2016 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EEALLY CLEAN CARPETS

Report a concern   December 7, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks clean and nice.

Report a concern   December 7, 2016 — Rated 0 out of 10 by P.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did NOT follow with 100% guaranteed. And calls NOT being return.

Report a concern   December 7, 2016 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and exceptional service

Report a concern   December 7, 2016 — Rated 10 out of 10 by Steve Clapper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician addressed any concerns and did a fantastic job
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Report a concern   December 7, 2016 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He explained your water and procedure very

Report a concern   December 7, 2016 — Rated 10 out of 10 by Terry Barhard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left carpet very clean. Ricard is a professional and taught me carpet care. I had never been told why it's important to clean carpet once a year. His explanation was so easy to understand sharing why the carpet begins leaving paths.

Report a concern   December 7, 2016 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My floors have never been cleaner.

Report a concern   December 7, 2016 — Rated 10 out of 10 by Kent and Natalie Garry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great

Report a concern   December 7, 2016 — Rated 9 out of 10 by Rodger McAuliff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning of the tile and grout was Fantastic. Getting techs to come back to complete the sealing took some effort on my part. Also I think techs shouldn't be allowed to make or receive phone calls while doing a customers job unless it is for business.Having the customer paid for the service before its complete may be YOUR policy but it's not very nice for the customer. The cleaning job on the tile was great and I will use your company again I just hope the techs get it together.

Report a concern   December 7, 2016 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue. Friendly and knowledgeable technicians. Jalen did a great job!

Report a concern   December 7, 2016 — Rated 9 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free cleaning and the technician was professional.

Report a concern   December 7, 2016 — Rated 10 out of 10 by Rachel Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My mother had a pipe break in her home in September. It took almost a week to dry the carpets out. When the insurance company didn't replace them we had them cleaned by another company. But the carpets still smelled like a wet dog & musty. We recently had an estate sale and the carpet was soiled somehow. I hear your ad on KLUV and decided to see if what they said was really true. Well Jaylon did a great job. He deodorized the carpets & got all the stains up. The carpet looks great. I won't use another carpet cleaner but Zerorez. Thanks.

Report a concern   December 6, 2016 — Rated 9 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that zeroes doesn't use harsh chemicals. I'm all for green!

Report a concern   December 6, 2016 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of residue on carpets after cleaning.

Technicians are courteous & professional.

Report a concern   December 6, 2016 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly, knowledgeable and professional! And the carpet and ktchen tile look very clean!

Report a concern   December 6, 2016 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets always look fantastic when you're done. The technicians have always been great.

Report a concern   December 6, 2016 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great people. Great service

Report a concern   December 6, 2016 — Rated 10 out of 10 by Donna Klapprodt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional people

Report a concern   December 6, 2016 — Rated 9 out of 10 by Karli Swenson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling. Nice technicians, they are wonderful young men!

Report a concern   December 6, 2016 — Rated 9 out of 10 by Bridgette Angus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is dependable and thorough. The pet treatment was excellent.

Report a concern   December 6, 2016 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service tech was GREAT! The scheduling service could be improved. I was told I would be called on Saturday to get an appointment window for a Monday service, but never got the call. Then had two different calls early Monday morning confirming 2 different times, and asking if they could come earlier. Very confusing.

Report a concern   December 6, 2016 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, fast, & productive!


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