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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It would take a little more explanation than can be listed here, but I already left a message for you to call me at Phone number removed the evening the carpets were cleaned. Instead of calling me at that number, you called my sister's number (I had 2 households cleaned under my name), and when she told you it was me who called at the other number, you told her you would call me right away--you never did. I can still be reached at home at the above number or at work at Phone number removed.
Friendly staff. Low chemical cleaners.
The product and service are both great! Could'nt ask for better.
Very clean process. Carpet always looks good.
The service provider was knowledgeable and obviously proud of his product. He proceeded to do exactly what he promised and followed up by pointing out to me the areas he cleaned thoroughly. I appreciated his down-to-earth personality and professionalism.
Very pleased, my carpets look great, Zerorez rep polite and professional
The technician was outstanding. No chemicals used.
Fast, efficient service.
Friendly service man! Clean carpets!!
More information over the phone about rug cleaning options before coming out to do the service.
Excellent technician who was extremely well informed. I believe his name was Brian.
You Did not meet the expectations set in your advertisements. Stains still in carpet. We called and the person on phone was short with us.
I am glad you use green products no heavy fragrance
we had one room a cat lived in so a black light was used to demonstrate where the carpet was soiled. I can tell you after the cleaning and the carpet drying using a black light the soiling still shows but now it may be neutralized.
The service was professional. The process did not take an inordinate amount of time, and the serviceman had a pleasant attitude and seemed honest.
The technician that came out was extremely well versed in the products they were using and educated me with regard to care for my flooring, so I was definitely pleased with the services that were provided!
Lincoln was very professional and thorough. Even though I was the last stop of his long day, at 6 p.m., Lincoln was energetic and happy to do his job. He represents your company very well and in the new year I'm going to call your company back for different carpets to be cleaned, and I'll request him. Thanks.
I liked the way your rep explained everything to me and what a good job he did.
I had the same technician this time that did my carpets two years ago. He was so very friendly, thorough, and did a great job getting all the spots out of my carpet. He took his time doing the job right. I will use zerorez again. I like that you do not use harsh chemicals, I like that you do not leave a soapy residue in my carpets
I've had great technicians; the product is green with no residue; my carpets look great
He did a great job!
Very professional and thorough.
Works very well! Carpets are 15 years old and looks great after cleaning. Staff very professional and did a great job!
Amazing service & staff.
Better prices during holidays
Better time window
Tech was on time even though it was a late afternoon early evening appointment.
Tech was friendly and very professional in dealing with us.
Carpet cleaning was top notch.
My carpet looks much better- thanks for the great service!
Personnel are so friendly and professional. Even though my carpet is old and in poor shape, it always comes out great. This is our 4fh time to use them and we have, in fact, recommended them to many friends. Thanks Zero Rez.

The Zerorez service employee was here on time. The product that Zerorez uses does not smell.