Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 1, 2016 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez service employee was here on time. The product that Zerorez uses does not smell.

Report a concern   December 1, 2016 — Rated 6 out of 10 by C.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It would take a little more explanation than can be listed here, but I already left a message for you to call me at Phone number removed the evening the carpets were cleaned. Instead of calling me at that number, you called my sister's number (I had 2 households cleaned under my name), and when she told you it was me who called at the other number, you told her you would call me right away--you never did. I can still be reached at home at the above number or at work at Phone number removed.

Report a concern   December 1, 2016 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff. Low chemical cleaners.

Report a concern   December 1, 2016 — Rated 10 out of 10 by Rick Weathersby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product and service are both great! Could'nt ask for better.

Report a concern   December 1, 2016 — Rated 10 out of 10 by R.A.K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean process. Carpet always looks good.

Report a concern   December 1, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service provider was knowledgeable and obviously proud of his product. He proceeded to do exactly what he promised and followed up by pointing out to me the areas he cleaned thoroughly. I appreciated his down-to-earth personality and professionalism.

Report a concern   November 30, 2016 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased, my carpets look great, Zerorez rep polite and professional

Report a concern   November 30, 2016 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was outstanding. No chemicals used.

Report a concern   November 30, 2016 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient service.

Report a concern   November 30, 2016 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service man! Clean carpets!!

Report a concern   November 30, 2016 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

More information over the phone about rug cleaning options before coming out to do the service.

Report a concern   November 30, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent technician who was extremely well informed. I believe his name was Brian.

Report a concern   November 30, 2016 — Rated 0 out of 10 by P.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You Did not meet the expectations set in your advertisements. Stains still in carpet. We called and the person on phone was short with us.

Report a concern   November 30, 2016 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am glad you use green products no heavy fragrance

Report a concern   November 30, 2016 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

we had one room a cat lived in so a black light was used to demonstrate where the carpet was soiled. I can tell you after the cleaning and the carpet drying using a black light the soiling still shows but now it may be neutralized.

Report a concern   November 30, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was professional. The process did not take an inordinate amount of time, and the serviceman had a pleasant attitude and seemed honest.

Report a concern   November 30, 2016 — Rated 10 out of 10 by Carolyn Teschemacher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out was extremely well versed in the products they were using and educated me with regard to care for my flooring, so I was definitely pleased with the services that were provided!

Report a concern   November 30, 2016 — Rated 10 out of 10 by Victoria Clarke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lincoln was very professional and thorough. Even though I was the last stop of his long day, at 6 p.m., Lincoln was energetic and happy to do his job. He represents your company very well and in the new year I'm going to call your company back for different carpets to be cleaned, and I'll request him. Thanks.

Report a concern   November 30, 2016 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the way your rep explained everything to me and what a good job he did.

Report a concern   November 30, 2016 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had the same technician this time that did my carpets two years ago. He was so very friendly, thorough, and did a great job getting all the spots out of my carpet. He took his time doing the job right. I will use zerorez again. I like that you do not use harsh chemicals, I like that you do not leave a soapy residue in my carpets

Report a concern   November 30, 2016 — Rated 10 out of 10 by Debora Simonson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've had great technicians; the product is green with no residue; my carpets look great

Report a concern   November 30, 2016 — Rated 9 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job!

Report a concern   November 30, 2016 — Rated 10 out of 10 by Angie Collinsworth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and thorough.

Report a concern   November 30, 2016 — Rated 10 out of 10 by Robert Rando Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works very well! Carpets are 15 years old and looks great after cleaning. Staff very professional and did a great job!

Report a concern   November 30, 2016 — Rated 10 out of 10 by N.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service & staff.

Report a concern   November 30, 2016 — Rated 6 out of 10 by S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Better prices during holidays

Report a concern   November 30, 2016 — Rated 8 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better time window

Report a concern   November 30, 2016 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was on time even though it was a late afternoon early evening appointment.
Tech was friendly and very professional in dealing with us.
Carpet cleaning was top notch.

Report a concern   November 30, 2016 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks much better- thanks for the great service!

Report a concern   November 30, 2016 — Rated 10 out of 10 by Becky & Tom Brewer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personnel are so friendly and professional. Even though my carpet is old and in poor shape, it always comes out great. This is our 4fh time to use them and we have, in fact, recommended them to many friends. Thanks Zero Rez.


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