Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 25, 2016 — Rated 8 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Spend a little more time on bad spots

Report a concern   November 24, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked great after cleaning. Technician was friendly and knowledgeable.

Report a concern   November 24, 2016 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule services, friendly, knowledgable technicians and they show up within the window of time given.

Report a concern   November 24, 2016 — Rated 10 out of 10 by S.A.A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your cleaning system makes our carpets truely clean - no left over residue. Your employee, Ricardo, took care to protect the walls and furniture from possible damage from the hose. He also personalized the cleaning needed for our carpets. Thank you for hiring Ricardo. He is a very good representative of your company.

Report a concern   November 24, 2016 — Rated 10 out of 10 by Mary Burcham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was great!

Report a concern   November 24, 2016 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets and tile floors look great, and so clean!

Report a concern   November 24, 2016 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The method

Report a concern   November 24, 2016 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job

Report a concern   November 24, 2016 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Corteous, professional and knowledgable green cleaning

Report a concern   November 24, 2016 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle did a fantastic job! We are very pleased with the results!

Report a concern   November 24, 2016 — Rated 10 out of 10 by Greg & Beth Saunders Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly, and the carpet looks great!

Report a concern   November 24, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and professional.

Report a concern   November 24, 2016 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and honest technicians

Report a concern   November 24, 2016 — Rated 9 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was polite and friendly.

Report a concern   November 24, 2016 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service by Joe was excellent

Report a concern   November 24, 2016 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looks great and I loved the guy who cleaned our carpets.

Report a concern   November 23, 2016 — Rated 9 out of 10 by Steve Musket Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Follow-up call to provide me with estimated arrival time.
Professional and knowledgeable technician.
Carpet cleaning looks good.

Report a concern   November 23, 2016 — Rated 7 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

Check everything before leaving.

Report a concern   November 23, 2016 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased. Rod was very efficient and polite, went right to the job and finished in a timely manner. Would certainly use

Report a concern   November 23, 2016 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it was fast and the service man was polite and thoughtful

Report a concern   November 23, 2016 — Rated 8 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not try to guilt/up sell in home.

Report a concern   November 23, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and cleaning servicemen who represent you!

Report a concern   November 23, 2016 — Rated 8 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Didn't realize there is price increase from the usual advertised rates prior to holidays.

Report a concern   November 23, 2016 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who cleaned our carpets was incredible! He was very thorough and professional.

Report a concern   November 23, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap, knowledgeable service techs who are professional and work quickly.

Report a concern   November 23, 2016 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Got about 90% of our stains out. Lincoln, our technician, was great. Friendly, courteous and knowledgeable.

Report a concern   November 23, 2016 — Rated 10 out of 10 by Barbara Osbourne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work. Quickly and efficiently done.

Report a concern   November 23, 2016 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Carpet looks great. Technician was friendly and knowledgeable. Quick drying time.

Report a concern   November 23, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was extremely impressed with my representative that cleaned our carpets. He was informative, friendly and very thorough. The result was very clean carpets! Much cleaner than the previous company I used. Carpets were not dry in the estimated 4-5 hours but they are clean. Zero Rez will be the only Carpet cleaning company for me. Thank You!

Report a concern   November 23, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave was the best! He explained very thoroughly the processes and treatment for my floor.


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