Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 18, 2016 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green

Report a concern   November 18, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effectiveness in cleaning

Report a concern   November 18, 2016 — Rated 10 out of 10 by J.M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Devin was very nice and very professional.

Report a concern   November 18, 2016 — Rated 10 out of 10 by Marilyn Crockett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have off-white carpet, and your technicians are always able to clean it to perfection! Yesterday was the fourth time we've used Zerorez, and we will continue to do!

Report a concern   November 18, 2016 — Rated 9 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are very professional and kind. The results look very good.

Report a concern   November 18, 2016 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and fast. Very nice.

Report a concern   November 18, 2016 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez gets out more stains than other companies. My technician was very polite, friendly and an efficient worker.

Report a concern   November 18, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient & effective

Report a concern   November 18, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue

Report a concern   November 18, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work!!

Report a concern   November 18, 2016 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Paul was very efficient and helpful. He is probably one of if not the best technician you have

Report a concern   November 18, 2016 — Rated 9 out of 10 by J.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was knowledgeable, polite and personable. He explained the steps
he had taken to improve the appearance of our carpet.

Report a concern   November 18, 2016 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet very clean, technician very nice and professional, excellent service

Report a concern   November 17, 2016 — Rated 10 out of 10 by Mary Colons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that came to my house was awesome! I have lived in my house 10 years and had never had them professionally cleaned. They look and smell amazing! I will do it more often with Zerorez!

Report a concern   November 17, 2016 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and the carpets looked so much better after he cleaned them.

Report a concern   November 17, 2016 — Rated 10 out of 10 by Laura Powell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets and hard workers

Report a concern   November 17, 2016 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning process, thorough with additional cleaning options and very professional.

Report a concern   November 17, 2016 — Rated 10 out of 10 by Lauran Canatella Zerorez Dallas/Ft. Worth
What do you like about our products and services?

so clean! nice technicians

Report a concern   November 17, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was awesome, full of information and super helpful. The product worked as described.

Report a concern   November 17, 2016 — Rated 8 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was surprised at how long it took to dry. I wish I would have been told (prior to my putting on the "telling" coating) how long it would take to dry and to stay off of it!! It was very inconvenient

Report a concern   November 17, 2016 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Devin was a very professional and kind technician.

Report a concern   November 17, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent results
carpet dries quickly
courteous, professional techician

Report a concern   November 17, 2016 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did an amazing job.

Report a concern   November 17, 2016 — Rated 9 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I hesitated because I wasn't sure who would be coming into my home...I was pleased the technician was well-mannered & clean cut. The Diamond Shield Granite sealing of my 2 countertops turned out to be sleek & shiny...I will be doing my other countertops as well. Also hesitated on cleaning of carpets because of our high sensitivity of chemicals & fragrance...no problems once completed. We plan to continue the use of service of Zerorez on a regular basis. Satisfied customer.

Report a concern   November 17, 2016 — Rated 10 out of 10 by Tim Clary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it's good as long as they always remember to bring the carpet fluffy device.

Report a concern   November 17, 2016 — Rated 5 out of 10 by K.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were still numerous spots on the carpet once the tech was done. In his defense, I wasn't there to point them out. I didn't discover there were some spots until I got home that evening. The first time we used zerorez, the carpet turned out immaculate and we were extremely pleased, so this time I was disappointed.

Report a concern   November 17, 2016 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was a great worker, very polite, and had a great attitude.
Everything seems very clean without the noxious smell.

Report a concern   November 17, 2016 — Rated 10 out of 10 by Steven Whatley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had heard about Zerorez on the Jody Dean Morning Show, and was interested in the cleaning technology. Paul was one of the best service technicians I have every dealt with, with any company. Paul is the epitome of professionalism! He is courteous, knowledgeable, friendly, honest, and a very hard worker. Paul spoke highly of working for Zerorez. He has pride in the company. Paul would take the time to explain the process, and show the results of the cleaning. As a manager in a service related corporation, I realize the value of a great employee, and people like Paul are very hard to find. Zerorex has a great product, and great employee in Paul.

Report a concern   November 17, 2016 — Rated 10 out of 10 by Richard Barrera Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service and great results! Service tech was a true gentleman, and spoke highly of the products and company. Although the carpets were not a complete mess, we were absolutely happy with the results!

Report a concern   November 17, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how they pulled all the surface lint off the carpet. The finished results were the cleanest carpet I've seen by a professional service in years.


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