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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleans without chemicals. We have had the same guy (Darwin) the last two times and he is efficient, nice and a wonderful asset to zerorez.
Technician was very professional. Took time to do the job correctly and to my wife's satisfaction, that in it's self is impressive.
After your cleaning, the carpet is always fresh and soft like new.
I loved the huge vacuum the tech used before using the steamer! It got up amazing dirt and pet hair and I even vacuum daily!!! wow!
Always professional techs, friendly and helpful. I like the products because I have 3 pets and the solution does not bother them.
Devin is an asset to tour team!
Customer service is great. The lack of additives during cleaning is why we chose Zerorez. The tech was very knowledgeable and answered all questions.
Very professional. David was great.
great job getting pet stains up
Professional
Removed the pet stain and odor. Our carpets look great dried quickly and no chemical smell. Jimmy "JD" was fantastic!
Very clean job, no carpet stiffness from soap & no strong smells.
Chris and James did a great job...
The service was great, but after my carpets dried, you can still see the line where I had cleaned with my own steam cleaner, and couldn't clean the rest because it quit working. I was hoping that if I called a professional cleaner, it would clean as well, if not better. The carpets are cleaner, but like I said, I was hoping that it would clean the rest of the dirt where my steam cleaner didn't clean.
Got my stains out
Your service man was amazing
Roderick was fast, friendly and funny. Thanks for the clean carpets!
The quick service and the smooth and sufficient process
Helpful! Guy was telling me what to put on my new carpet and what
Not to use-- like Resolve.
If someone could actually clean my carpet and get the stains out
I requested a morning appointment in October when I made reservation. Day off appointment I was told morning was not available. My time frame was going to be 2-4. At 3:30 I was told it would be 4:15. Our technician finally arrived at 4:50. We were finally done at 6:45. The technician was fine. The scheduling was horrible. A completely wasted day waiting. I am pleased with technician and final product but will not use zerorez again. I will find a company that can schedule better.
Quick, efficient, friendly and professional.
Our Technician, Kyle did an awesome job and was very thorough and professional!
The customer service we received from Fred Vines was great!
I love that there are no harsh chemicals or strong cleaning smells during the process. Technician was prompt and did a great job.
Friendly service person
Great technicians and great products that work well.
prompt- late, numerous excuses then said don't blame me
excessive water left in carpet
be more precise on arrival times if your gonna be late call before allotted time not after you're suppose to arrive
No chemicals. Service tech was very nice and professional.
Looks great and smells great! Friendly and personable personnel!