Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 20, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results; excellent service

Report a concern   November 20, 2016 — Rated 8 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

cost is a little high, over $600.00 for less than 3 hours.

Report a concern   November 20, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who came, (Eric Gurreo) was very patient explaining the products to me and was extremely quick and thorough. My puppy really liked him too ;)

Report a concern   November 20, 2016 — Rated 10 out of 10 by Sandra Pellham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned did the best job ever, my carpets look great. Thank you!

Report a concern   November 20, 2016 — Rated 8 out of 10 by F.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Jay did a good job and explained everything as work progressed. Carpets look great. Felt I was overcharged for area rug in front of couch.

Report a concern   November 20, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very nice and did a great job cleaning our carpet and tile. I have always been happy with your great service!

Report a concern   November 19, 2016 — Rated 9 out of 10 by Ronda Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was excellent and worked so hard cleaning our carpet and especially getting out some difficult stains. The carpet looked fantastic when he finished and dried in a very reasonable amount of time. We are very happy with our experience with Zerorez.

Report a concern   November 19, 2016 — Rated 9 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived early and technician was friendly and knowledgeable.

Report a concern   November 19, 2016 — Rated 10 out of 10 by T.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of "sticky" feeling when walking on the floor after the cleaning.

Report a concern   November 19, 2016 — Rated 10 out of 10 by Gary McFarlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was very professional and did an amazing job.

Report a concern   November 19, 2016 — Rated 10 out of 10 by Fred Poldrugach Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian arrived on time and went right to work. He told me exactly what he was going to do and wasted no time. Fabian knows what he is doing. He is courteous and professional. He represents ZEROREZ very well. He was able to get out spots and stains that I thought would be too difficult to get rid of. He explained how the system works and why the high pressure vacuum pulls the water and the dirt away from the carpet fibers before they can work their way into the fibers any deeper. Our carpet is cleaner now than it was after last year's cleaning.

Report a concern   November 19, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soaps or harsh chemicals in the cleaning process

Report a concern   November 19, 2016 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.

Report a concern   November 19, 2016 — Rated 9 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals

Report a concern   November 19, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, very quick service. I am very happy with the quality of work Thank you!

Report a concern   November 19, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was fast and the results amazing. The technician was very friendly, knowledgeable and informative

Report a concern   November 19, 2016 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person was good

Report a concern   November 19, 2016 — Rated 10 out of 10 by W.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man that provided the cleaning service was excellent. His name was Josh.I highly recommend him.

Report a concern   November 19, 2016 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service technician treated our home exactly as we wish every technician would. He did a fantastic job.

Report a concern   November 19, 2016 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job. Workers professional. Carpets always look amazing with spots removed. Repeat customer for good work.

Report a concern   November 19, 2016 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service by Darnell! He was very friendly and knowledgeable. Enjoyed talking with him. Products are great. Had the pet treatment and my carpet looks great!

Report a concern   November 19, 2016 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It looked very clean but I loved the technician, Darwin Harrison!

Report a concern   November 19, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have always been pleased with the service received. The carpets seem to stay clean longer and the treated pet stains don't come back.

Report a concern   November 19, 2016 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The effectiveness of cleaning. Getting really old spots out of the carpet making the carpet appear almost new again.

Report a concern   November 18, 2016 — Rated 5 out of 10 by L.A.T.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech was very professional and did a good job. But the area that was treated for the pets stains was very expensive and I was assured that the treatment had taken care of the problem. Now the very light colored carpet has dark brown streaks in the entire area where it was treated. That is the first thing you see when you enter the room. I called on Friday morning to express my concern and your technician can not come to access the damage till Tuesday of next week. I have company company for the Holidays and do not know why there is not a quicker response on handling this issue. I was basically charged $225 for this specialized treatment and at this point my carpet is ruined.

Report a concern   November 18, 2016 — Rated 8 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

The machine left stripes in carpet. Tried to use carpet rake, but still there.

Report a concern   November 18, 2016 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time , very courteous , very knowledgeable .

Report a concern   November 18, 2016 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There was a mixup on the appointment. However, management made it right. Tech was great. We love zerorez

Report a concern   November 18, 2016 — Rated 10 out of 10 by Steve Dunn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient ,and professional

Report a concern   November 18, 2016 — Rated 10 out of 10 by B.A.M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and professional.
Darnell was an excellent technician


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