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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech was amazing! He was very nice, and let me know what he was doing every step of the way. He did an amazing job on top of that, I have no doubt in my mind that I will use ZEROREZ again just because of the service we received, a beautiful carpet and tile is definitely a PLUS. Thank you all so much!
My carpets and kitchen floor look very clean
Great job and very professional.
I like how quickly the carpet dries.
Quality products and a courteous and well trained technician. A great combination.
I am very pleased with their professionalism, prompt service and cleaning products. I have been using Zerorez for several years and continue to use them in 2017!
Kathy G.
The gentleman that did the job was very professional and yet personable. He did an outstanding job!
I like the commitment to quality of the service!
Prompt. Did a thorough job. Explained what he was doing.
Always professional and very detailed.
Environmentally clean and safe!
Zerorez did an amazing job, quickly and with professionalism
My carpets are clean!!! Service rep was on time - in fact, he was ahead of schedule!! - and finished in an efficient amount of time. Thank you!!
My carpets are great after each cleaning (I had pet stains). The technician is very courteous and knowledgeable.
Darnell did a great job! He was timely and courteous. Will definitely request him on my next cleaning!
I liked the machine used before actually cleaning the carpets that helped pull extra pet hair up and fluffed the carpet.
Cleaning process and results as advertised - we are completely satisfied. One comment - we had three larger area rugs cleaned. These rugs are on hardwood and for that reason the technician shampooed them outside on the driveway. Dry time dictated they remain there until 9:00 at night at which time I had to struggle to get them rolled back up and in place.Not sure if there is any alternate way for Zerorez to handle this situation, but it certainly was not easy for me to take care of.
The fact that they worked!!!
The carpet cleaning professionals always arrive as scheduled. They are professional and good at what they do. This time I had a couple of particularly difficult spots on my rug. They didn't quite come out with the initial cleaning. Within 1 day of my call a specialist came to my house and removed those stubborn stains. Thank you ZeroRez!
Lincoln was very friendly and fast. He showed up early, too! My carpets looked great!
Zerorez actually removed the dog odor and made the house fresh again! I was very pleasantly surprised. The tech Eric was wonderful! He asked my reason for having carpet cleaned, my overall goal, selling or keeping house, & several key factors. Based on that info, he recommended the most effective solution. And it was NOT the most expensive solution. I will definitely use Zerorez again and recommend them to others.
Quay M.
The fact you don't use anything but water for cleaning.
Excellent service all around. The technicians are polite, professional, know what they are doing. The only company we will ever have in our home for carpet and upholstery cleaning!!!
The fact that the process doesn't involve chemicals.
Very professional & courteous service man
This has been the best carpet cleaning ever. The carpet looks like new!
Thank you
Professionalism and friendliness of tech and office staff. Punctual.
There was no strong scent left behind. It didn't smell like wet dog either.
I was happy with the service I received with ZEROREZ. Jimmy did a great job and was so nice and polite. He explained each step he was doing. I would highly recommend this company and if you can request Jimmy.

The man who did the work was outstanding.