Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 15, 2016 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man who did the work was outstanding.

Report a concern   December 15, 2016 — Rated 10 out of 10 by Alex Hinojosa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was amazing! He was very nice, and let me know what he was doing every step of the way. He did an amazing job on top of that, I have no doubt in my mind that I will use ZEROREZ again just because of the service we received, a beautiful carpet and tile is definitely a PLUS. Thank you all so much!

Report a concern   December 15, 2016 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets and kitchen floor look very clean

Report a concern   December 15, 2016 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and very professional.

Report a concern   December 14, 2016 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how quickly the carpet dries.

Report a concern   December 14, 2016 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality products and a courteous and well trained technician. A great combination.

Report a concern   December 14, 2016 — Rated 10 out of 10 by Kathy Galloway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with their professionalism, prompt service and cleaning products. I have been using Zerorez for several years and continue to use them in 2017!
Kathy G.

Report a concern   December 14, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that did the job was very professional and yet personable. He did an outstanding job!

Report a concern   December 14, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the commitment to quality of the service!

Report a concern   December 14, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt. Did a thorough job. Explained what he was doing.

Report a concern   December 14, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional and very detailed.

Report a concern   December 14, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally clean and safe!

Report a concern   December 14, 2016 — Rated 10 out of 10 by Rachel Baty Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did an amazing job, quickly and with professionalism

Report a concern   December 14, 2016 — Rated 10 out of 10 by V.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are clean!!! Service rep was on time - in fact, he was ahead of schedule!! - and finished in an efficient amount of time. Thank you!!

Report a concern   December 14, 2016 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are great after each cleaning (I had pet stains). The technician is very courteous and knowledgeable.

Report a concern   December 14, 2016 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darnell did a great job! He was timely and courteous. Will definitely request him on my next cleaning!

Report a concern   December 14, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the machine used before actually cleaning the carpets that helped pull extra pet hair up and fluffed the carpet.

Report a concern   December 14, 2016 — Rated 10 out of 10 by Michael Griffin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning process and results as advertised - we are completely satisfied. One comment - we had three larger area rugs cleaned. These rugs are on hardwood and for that reason the technician shampooed them outside on the driveway. Dry time dictated they remain there until 9:00 at night at which time I had to struggle to get them rolled back up and in place.Not sure if there is any alternate way for Zerorez to handle this situation, but it certainly was not easy for me to take care of.

Report a concern   December 14, 2016 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that they worked!!!

Report a concern   December 14, 2016 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning professionals always arrive as scheduled. They are professional and good at what they do. This time I had a couple of particularly difficult spots on my rug. They didn't quite come out with the initial cleaning. Within 1 day of my call a specialist came to my house and removed those stubborn stains. Thank you ZeroRez!

Report a concern   December 13, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lincoln was very friendly and fast. He showed up early, too! My carpets looked great!

Report a concern   December 13, 2016 — Rated 10 out of 10 by Quay Mulvehill, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez actually removed the dog odor and made the house fresh again! I was very pleasantly surprised. The tech Eric was wonderful! He asked my reason for having carpet cleaned, my overall goal, selling or keeping house, & several key factors. Based on that info, he recommended the most effective solution. And it was NOT the most expensive solution. I will definitely use Zerorez again and recommend them to others.
Quay M.

Report a concern   December 13, 2016 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact you don't use anything but water for cleaning.

Report a concern   December 13, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service all around. The technicians are polite, professional, know what they are doing. The only company we will ever have in our home for carpet and upholstery cleaning!!!

Report a concern   December 13, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that the process doesn't involve chemicals.

Report a concern   December 13, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional & courteous service man

Report a concern   December 12, 2016 — Rated 10 out of 10 by C.S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This has been the best carpet cleaning ever. The carpet looks like new!
Thank you

Report a concern   December 12, 2016 — Rated 10 out of 10 by D.F.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and friendliness of tech and office staff. Punctual.

Report a concern   December 12, 2016 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There was no strong scent left behind. It didn't smell like wet dog either.

Report a concern   December 12, 2016 — Rated 10 out of 10 by Terri Eden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was happy with the service I received with ZEROREZ. Jimmy did a great job and was so nice and polite. He explained each step he was doing. I would highly recommend this company and if you can request Jimmy.


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