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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very clean carpets, on time and at a good price.
Great service
Environmentally and pet safe
I had a problem area that needed a re call. Both the mgr and tech couldn't have been nicer. They fit me in the schedule and worked until the problem area was resolved. Tech was very frinendly and professional both times. As far as customer service goes, 5 stars!!thank you. Rug smells so clean and looks great.
tech Josh removed year old stains and explained every step of the procedure. he also removed wear trails and grey spots. after a period of construction the carpet looked really worn and we thought it would need replacement. after the carpet was cleaned, there is no reason to replace it thanks to your firm and the excellent people that represent you. "Thank you Josh"
The nature of no to low chemicals and residue
Affordable and professional
I like not having chemicals and perfume on my carpet. I think my carpets look very nice after Zerorez cleans them.
The technician was polite, professional and well versed in his craft
Very professional and a very good job!!
You communicated regularly up until appointment time, you were on time and the technician was veryprofessional and did a great job!
The tech was terrific, he saw spots I did not. Carpet looks terrific.
Professional, informed, and courteous technician. Process time was fast and efficient.
Seth was great. Arrived on time and very polite. However, no on told me when I ordered the service that there was an extra charge to have spots removed. I assumed that's what carpet cleaning does. When Seth informed me at the appointment, I was dismayed. I would not have hired Zerorez to do my carpets had I known. No reflection on Seth. More on Zerorez. My carpets looked vacuumed but the stains were still there. Disappointed customer.
Did not resolve the main issue. We had a bad spill of beer on our carpet. There is still a residential smell remaining and carpet fibers are still stiff. All other areas are up to zerorez standards but the reason we called is not. Technician gave no indication that this could not be resolved with treatment applied.
service tech was super nice and professional. end result was awesome!
Technician was complimentary about our carpet condition and care and gave helpful feedback about our concern about previous possible stains. Carpet has continued to look clean after his service.
They did a thorough cleaning job to get our carpets clean. They were all very dry in a day. All the staff are customer friendly.
Prompt, efficient, competent service; carpets are clean & fresh; good value.
No chemical smell afterwards.
Dependable: Joe was a most thorough,courteous(patient) & professional technician. Thank you for the good work.
Safe for my toddler and two dogs
I was provided prompt, courteous service, with excellent results.
No chemical smell, fast, friendly service, affordable and even with 3 kids and 2 dogs, it looks like we installed new carpet!
Carpets very nicely cleaned and they stay that way. Technician arrived on time, was professional, friendly and efficient.
Normally visits last longer and the carpets smell fresh. He was here less than 40 minutes, the carpets don't smell fresh and in fact smell worse. I don't think the topical I paid for was applied. Not sure because I haven't asked for it before but in any event, there was no improvement. I've been using you for several years but I think I will going to Stanley Steemer in the future.
Organized and extremely nice people who work for you! Who else could get 36 cups of coffee out of a light beige rug!
Our carpet was a mess. We thought it was ready to be thrown out. Thanks to our technician Ryan, the carpet looks awesome.
I always use and am very pleased with zerorez. Also I recommend you to all my friends and associates

Spots still show. Do you re-treat?