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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaning in the corner areas could be improved, otherwise, good customer service.
My old carpet looked practically brand new after our Zerorez technician James carefully and thoroughly cleaned and protected it! Great job!
Your employees are consistently courteous and hard working. They go above and beyond expectations every time.
Very professional and done extremely well.
You clean what I thought couldn't be cleaned. Thanks!
The rooms looked great and even the stains were gone.
Fantastic customer service, a wonderful, polite, courteous, and informative service technician. Made appointment and the company was able to come sooner than later and accommodate my needs right before a HOLIDAY!!!! All I wanted was a clean carpet that had not been cleaned in 12 years and a miracle happened. All my stains are gone and this service was beyond my expectation! Now to do the downstair rooms later for sure with this company. Awesome Zerorez!
Have an unresolved issue depending on outcome
The Zerorez teams did a great job cleaning my house but also explaining the process. They really know about the products and services! The carpet, tile, granite, and our air ducts looked great after the process. The teams were professional and friendly. A first rate job all around. I would definitely use them again.
The Zerorez teams did a great job cleaning my house but also explaining the process. They really know about the products and services! The carpet, tile, granite, and our air ducts looked great after the process. The teams were professional and friendly. A first rate job all around. I would definitely use them again.
There are several areas on the carpet, and large stains that were not cleaned well.
Lived the promptness, reminders, and professionalism of all the staff and crew.
Techs tried to up sell and were rude when I didn't want to.
The cleaner was very informative and thorough.
Josh was very personable and friendly. He did a great job of getting the make-up stains out in my daughter's room.
Lots of tough part stains concentrated in one area. He told me what he was going to do to remove them and got right to work. All the stains came out and the odor is gone too. Love how the carpet looks after being cleaned! Very satisfied.
You show up on time, as scheduled. Your methods and products work for cat hairball stains. Your technician explains what they are doing. Your technician is very polite, informative and efficient
Good results, friendly technicians
Prompt professional
They did a good job
The gentleman was very professional and the carpets look terrific!
Everything
Thoroughness.
The professionalism displayed by the technicians sent to my house. Joseph and Vincent were friendly and very informative throughout the entire process. I did not at feel like they were using pushy sales tactics and only recommended what they though I really needed.
The 1st time I had my tile cleaned was great. This time I was a little bit less than impressed with the results. My technician was super nice and polite, and did a great job on the carpet, but my tile isn't as clean as I'd hoped.
Service rep was on time, very friendly, explained thoroughly what was to happen, went right to work, finished in the allotted time, and we were extremely pleased with the results. Would definitely use Zerorez again!
Tech was knowledgeable and efficient
The carpets look amazing and the technician Justin was great!!!
Thorough. Environmentally responsible. Good customer service.
The carpet specialist was very caring, honest, and did a thorough job cleaning the carpet.