Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83428 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 9, 2024 — Rated 9 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning is great. Service call to clear my dryer vent for 10 minutes was too expensive and I will not use again.

Report a concern   August 9, 2024 — Rated 10 out of 10 by Jerry Cowen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent completion...service tech took pride in his work and the price was right.

Report a concern   August 9, 2024 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly/knowledgeable technicians that work efficiently to get my floors & carpets spotless.

Report a concern   August 9, 2024 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Moving into a house & one room had a very dark stain. It was completely gone after cleaning & the other rooms were freshened up.

Report a concern   August 9, 2024 — Rated 4 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have called and sent a follow up email. One of our rooms still isn’t clean please call or email me to get back on the schedule.
Bryan-Phone number removed

Report a concern   August 9, 2024 — Rated 10 out of 10 by John Beck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After having equipment trouble with the first truck, they quickly resolved the issue and was able to send another vehicle to finish the job which was completed in a short period of time and to my satisfaction. I will definitely use Zerorez again.

Report a concern   August 9, 2024 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective, no residue, competent, knowledgeable, positive people. Great job some tough dirty carpets!

Report a concern   August 8, 2024 — Rated 10 out of 10 by Jessica Anderson DBA Emily Zerorez Dallas/Ft. Worth
What do you like about our products and services?

y’all’s team did an amazing job, my clients were very pleased and we will use your services again in the future

Report a concern   August 8, 2024 — Rated 5 out of 10 by J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

All the tile was very wet and when it finally dried there was a residue all over the floor. I had to mop the floor with water afterwards.

Report a concern   August 8, 2024 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, prompt, thorough,,quality product. Very happy with results and price.

Report a concern   August 8, 2024 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are well trained

Report a concern   August 8, 2024 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff that did excellent work. Arrived early, gave tips on how to maintain the carpet better after cleaning.. The price was very fair and overall a great experience.

Report a concern   August 8, 2024 — Rated 10 out of 10 by Timothy Delarosa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My cleaning tech was professional, transparent, and provided exceptional service. Thank you Julian!

Report a concern   August 8, 2024 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My 2 rugs were sent to the facility to be cleaned. I have wood floors and appreciate the rugs being cleaned elsewhere. Triston evaluated the condition of both rugs and he seemed knowledgable about each.
I was pleased with his service and know that the rugs will look much better when they are returned.

Report a concern   August 8, 2024 — Rated 6 out of 10 by D.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Don’t demand payment same day.
I need contractors that can send me an invoice and I can mail a check.

Report a concern   August 8, 2024 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great, explained everything and did a great job. The carpet came out looking so nice.

Report a concern   August 8, 2024 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling and the tech (Caesar)showed up on time. He did a great job on the actual cleaning. He was knowledgeable, professional and worked with us to make sure we understood everything. I will use Zerorez in the future.

Report a concern   August 8, 2024 — Rated 10 out of 10 by Brenda Cummings Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way the tile floors shine. Also the tech was amazing

Report a concern   August 8, 2024 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good communication. Timely. Quick dry time. Good cleaning

Report a concern   August 7, 2024 — Rated 8 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

The people are great. On the last service, Paul and Charles were great. The only problem I had was I told the office person you would need a lot of hose because it was in a 4 and 1 building. The first truck couldn’t do it. The seconf truck had to retrieve more hose. That said, again, all the employees were great.

Report a concern   August 7, 2024 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who did the work was very personable and worked very hard.

Report a concern   August 7, 2024 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, polite, and efficient service from Jose.

Report a concern   August 7, 2024 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for listening to my concerns about my recent carpet cleaning that did not go as well as it should have. Thank you for scheduling a retreat, and I appreciate the tech (Jeff) who was thorough and knowledgable.

Report a concern   August 7, 2024 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous & Efficient Tech taking care of the cleaning. Hope he can return when we schedule cleaning again. Many thanks!!

Report a concern   August 7, 2024 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fella had a hard task ahead of him. Accomplished it with verve and vigor. No complaints.

Report a concern   August 7, 2024 — Rated 0 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The estimate was misleading. Final invoice was $100 more than excpected.

Report a concern   August 7, 2024 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was excellent. I like that it is chemical free.

Report a concern   August 7, 2024 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets feel clean and non-residuey after they dry. (Is that even a word?)

Report a concern   August 7, 2024 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and they explain everything that they are doing. I have used them twice. I foster dogs and when I have puppies I need them out as soon as the puppies get adopted.

Report a concern   August 7, 2024 — Rated 10 out of 10 by Juanita Quintanilla Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything and cleaning person is great


Privacy Policy