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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
expertise
They are chemical free
Thorough cleaning. Joe worked until we were satisfied that our carpet was as clean as possible
Take a little more time. Some tiny spots were not addressed. But I have removed them on my own a couple of hours later. Overall a very good job the large stains were cleaned.
The representative was very knowledgeable and helpful.
our carpets were clean but needed some work in the areas most walked on and after cleaning I do not see any difference and what I hear on Radio and what I saw as results 2 different things, I did use Zerorez once before and I was not satisfied and I though in 4 years your services might have gotten better but no changes, $ 400 wasted
No chemicals are being used to clean the carpet. I also like how fast it dries after the cleaning is done. Very impressive!
no chemicals, do a good of cleaning and very courteous personnel,
They are clean and leave no residue, and the technicians are friendly and professional. The carpet looks great and dries quickly!
Great job... Consultant was very knowledgeable about proud and procedure
Very professional and personable customer service from first contact via phone for appointment to follow up on commitment to advise arrival time. Technician was absolutely on top of his game in terms of explaining every step in the process, asking my expectations/concerns. Upon completion of the work again asked me to review the results and wanted to know if I was satisfied. We had a discussion about the new "wand" you are now using and it does seem to make a difference in the drying time. Good for you Zerorez.
Technician was friendly and accommodating. Chose to have the deodorizer applied and displeased with the moldy odor. Pet stain treatment was also ineffective.
Very prompt and efficient
The young man that came was very nice did a great job.
did a great job, as usual!!!
I found Zerorez to be easy to schedule with, their technician was timely, even early, and very professional. He introduced himself as Jaylin and proceeded to check out the areas to be cleaned and confirmed exactly what needed to be done. He confirmed the price with me and then got to work. He finished the work quickly and did a great job. The carpet dried in a timely manner and felt clean and not sticky. I would recommend Zerorez for carpet cleaning.
Devon was awesome! Very thorough and nice too! Thank you!
The technician was prompt, polite and efficient. The carpet came out much better than I dared hope. I now think we can get a couple more years out of them before replacing them.
I was expecting it to look cleaner. The person was professional and contacting me before habd was very good. But just not happy with the look.
My carpets looked brand new, the young man who did the cleaning was very nice.
The tech was polite and explained how the cleaning process works, as well as all the optional services. He was in and out in about an hour. It left a fresh clean smell throughout my house. I like the fact you don't use chemicals or cleaning solutions.
I have always been pleased with the service and personnel. Many thanks
Promt professional efficient and through
Thank you
No chemicals used, yet cleans well.
The quick appointment time and Chase the technician was very good at identifying the problem. The cost of the treatment for the dog accidents seemed high, but it is the first time I had to have it treated at $1200.00. Overall It think the carpet and couch look good.
good price, met my schedule, clean & fresh carpet!
Prompt, friendly and good service.
The technician was friendly, kind and accommodating. We had some high traffic areas that didn't clean up as much as I hoped...
Ricardo did an excellent job. Very courteous too.

Did not appreciate all the hidden pricing