Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 2, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very professional and did awesome job.

Report a concern   April 2, 2017 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The zerorez employee that came to our house was kind, thorough, efficient, and left our carpet very clean. We are satisfied customers!

Report a concern   April 2, 2017 — Rated 8 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

appointment conversation. too long. stop asking about advertising etc.. stop making me call back

Report a concern   April 2, 2017 — Rated 6 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The Zerorez product that is meant to eliminate cat urine order was 80% effective; but, the actual cleaning product did not do the kind of job I was expecting. I am left with food stains (tomato sauce), yellow transfer stains, black die stains, and a variety of other stains that I cannot identify. The technician did the best job he could with the Zerorez products, supplies, and equipment available to him.
I will use another company for other carpeted areas I have in my house with stains that have similar cleaning challenges. After that, I will be able to fairly judge the effectiveness of Zerorez.

Report a concern   April 2, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

straight forward in the work and quality staff

Report a concern   April 2, 2017 — Rated 4 out of 10 by D.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am already seeing spots come up.

Report a concern   April 2, 2017 — Rated 10 out of 10 by MIchelle Lazo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the work and the technician was friendly and very professional

Report a concern   April 2, 2017 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have used our services previously and am always satisfied. Have already recommended Zeroz to friends.

Report a concern   April 2, 2017 — Rated 10 out of 10 by Jenny Claunch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Could not be more pleased

Report a concern   April 2, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great job

Report a concern   April 2, 2017 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Greg did a great job-got the job done and very nice to work with!

Report a concern   April 2, 2017 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have been getting our carpets cleaned for a long time by various companies however I appreciated the knowledgeable technician who explained to us the science behind zerorez cleaning process. Will definitely recommend Zerorez to others.

Report a concern   April 1, 2017 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and nice

Report a concern   April 1, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean, healthy

Report a concern   April 1, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, great work, great communication, great all around!

Report a concern   April 1, 2017 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved that the service technician was early to the appointment and was very courteous and knowledgable without trying to be pushy. I love that no crazy chemicals were used. He was in and out quickly which I appreciated. The price quoted was the price paid.

Report a concern   April 1, 2017 — Rated 10 out of 10 by David Clowers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way the carpet looks after had pets and was very dirty

Report a concern   April 1, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got my really-old carpet really clean, and the man who did it (sorry, don't remember his name) was very friendly and nice. He did a great job.

Report a concern   April 1, 2017 — Rated 10 out of 10 by J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the natural ingredients used in the cleaning process that don't leave a residue in the carpet and a high powered patented wand that doesn't leave water in the carpet pad. My carpet is ten years old and has a high, thick pill so using ZeroRez to clean it gives it more life which ultimately saves me money-and who doesn't love that!

Report a concern   April 1, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spot cleaning

Report a concern   April 1, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough job. Priced as described.

Report a concern   April 1, 2017 — Rated 10 out of 10 by Jenny Claunch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well trained technicians who explained every step.

Report a concern   April 1, 2017 — Rated 10 out of 10 by Steven Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All Natural

Report a concern   April 1, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was great. Great job cleaning

Report a concern   April 1, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Company is very organized and efficient. My technician was knowledgeable and courteous.

Report a concern   April 1, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

MOST of all that you will treat bad spots really well (but I have to ask/plead for more attention to certain spots sometimes that I think should have been done in the first place without my asking!) and re-treat if necessary! ALso like that my carpets are not soaking wet when you're finished, and there are no soap or chemical residues.

Report a concern   April 1, 2017 — Rated 8 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Where carpet meets tile/wood, make sure to vacuum to collect as much water as possible. I had to go around house and absorb water with towels.

Report a concern   April 1, 2017 — Rated 10 out of 10 by Kristin Milota Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy booking, timely service, minimal chemicals and excellent results.

Report a concern   April 1, 2017 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results I get from knowledgeable technicians like Darnell.

Report a concern   April 1, 2017 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results


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