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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We still have pet stains & urine smell and paid the extra money for them to be eliminated.
The service was great and the technician did an amazing job. Big Thank you!!!
Carpets stayed excessively wet after cleaning. Some areas were still wet enough to soak through socks over 6 hours after cleaning with fans on.
Your tec spent 90 minutes trying to sell me on items I didn't need and 45 minutes cleaning the carpet. ANd he did a poor job. Horrible service, horrible company. How dare you preach your name on a christian radio station when all you do is try and sell sell sell. I know Frank and Starlene personally and will be providing them my feedback
Very professional.
The technician was great, the miscommunication over the pricing over the phone was what disappointed us.
I first have to say the tech was very nice, helpful and professional. In the end, several areas of the tile down the entry hall to the front door have places that were missed. This is the last part that was competed and I think it might have been a little rushed. Of course you can only see this once the floor dried and the sun shown on the floor (then it was very apparent). Also, $250 to steam one show was very excessive. My wife believed that tile was charged at $1 per sq. ft. based on what she was told, so we had the shower done. After the first attempt the tech made it did not look good at all. Still soup scum and mildew. I had to ask the tech do it over and he did, but still did not get the shower entirely clean. The tech could only reach to about the six foot level and our shower is about 5' X 5' with two full walls and one half wall, about 75 sq feet. $250 for an incomplete job is just crazy. Our bill was $1100.
Really works
Professional, carpets/tile floor look amazing....compared to what we started with :)
It seems like there are streaks on the carpet. I will vaccum and see if they go away. This was a problem last time as well.
Great experience. Carpet looks like new.
You have the very latest equipment for this work and our serviceman did a fantastic job.
Green cleaning methods (esp important with young children), very thorough job, honest and direct, prompt service
Excellent job of cleaning carpet. Representative knew what he was doing and was very friendly. He did not know that we had made our purchase under your ad in the newspaper.
you are prompt
and you get the job done quickly and perfectly.
Carpet was cleaned Monday am and still damp Wednesday evening.
Others have helped move furniture back and put blocks under it.
He was careless about wearing plastic foot covers inside and outside
Our 25 year old carpet is so soft and clean. Out technician, Durnell McNeil, seemed very knowledgeable, and did an excellent job.
Tech was kind and hot out all the spots
Explained what he needed to do and showed before and after with photos.
very friend nice young men .
He did a great job!!
You did a good job on our carpet; it looks and feels so much cleaner. Your tech was on time, was courteous, and I believe he did a good job.
They try to charge for the additional services that not requested to perform. I know the carpet does not smell animal when I visit the house a week ago when the client was moving. The service people still suggest to do smell treat for $180 dollars addition.
I like your technicians. Very professional and efficient. I also like the cleaning process you use. No harsh chemicals and I like the way the carpet looks after Zerorez has been at my home.
I liked my service technician
No residue or smell after cleaning.
Amazing customer service! Terrance did a great job and went above and beyond the call of duty!
Darnell was professional and efficient, did a thorough job of cleaning the carpets.
The hose felt really clean afterward

I was charged $75 to get cat odor and urine out of master bedroom carpet. Didn't work. Room still smells.Technician Devin was very prompt.Didn't cover shoes with booties. Id like a refund of $75.