Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 1, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth did a great job at cleaning our carpet. Highly impressed with his service and Im sure that Zerorez is fortunate to have such a dedicated employee

Report a concern   April 1, 2017 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Everything from phone appt. setup to the whole service was excellent, but the carpet still has a damp feel and definitely wet for a solid 12hra with fan on high and windows open with good breeze. You guys are punctual & have great communication with emails and phone call reminders and update on timing. I did recommend you yesterday.Thank you

Report a concern   March 31, 2017 — Rated 10 out of 10 by Randi Cohen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, all natural, no weird smell after cleaning, dried quickly and great customer service!

Report a concern   March 31, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A friendly young man explained & worked with me to figure out what I needed then did a good job cleaning.

Report a concern   March 31, 2017 — Rated 9 out of 10 by H.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was amazing - I feel like it worked remarkably well. I know my carpet was bad, but I did not realize just how bad it was. I feel the cost was higher than I really anticipated, even thinking it would be more than what i was quoted (under $400). It ended up being over $1500 - however, my carpet really ways that bad. So, while I will absolutely recommend Zerorez, I will be very clear with my end cost. Our technician was just amazing and went above and beyond.

Report a concern   March 31, 2017 — Rated 8 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Figure out a way for the customer to examine the bill at the end of the technicians visit, perhaps a paper copy prepared prior to the visit. The charges for the chairs based on the technicians examination could be written by them after seeing them. If this had been done we could have avoided the overcharge that we experienced at our last visit, requiring you to issue a refund check. Or perhaps give the customer the option at the time the appointment is confirmed that they receive a paper copy from the technician.

Report a concern   March 31, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very professional and polite.

Report a concern   March 31, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was able to get rid of carpet stains that previous carpet cleaner could not. He did not quit working until I was totally satisfied with the results. My carpet in that particular room looked better than it ever had after any other carpet cleaner's work.

Report a concern   March 31, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works

Report a concern   March 31, 2017 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your product cleans well and does not leave the carpet sticky or stiff.

Report a concern   March 31, 2017 — Rated 9 out of 10 by Patricia Blackwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techians that come to clean our have been polite and efficient ... as well they have point out products that suit our home and pet matters.
I use zerorez every 3 to 6 months.
Trisha

Report a concern   March 31, 2017 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

YOur people are always so nice, professional and knowledgeable.

Report a concern   March 31, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technique to get carpet cleaned where th out any soap residue. My carpet ER is like new!

Report a concern   March 31, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Technician was very good & polite. Carpet looks great.

Report a concern   March 31, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent in both areas. Technicians were knowledgeable and thorough. Very satisfied with the results.

Report a concern   March 31, 2017 — Rated 10 out of 10 by Sarah Hikel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very responsive, thorough, best result.

Report a concern   March 31, 2017 — Rated 10 out of 10 by Julie Ryan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really great stain remover

Report a concern   March 31, 2017 — Rated 10 out of 10 by K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman (Eric) did a great job clean two area rugs. He was very friendly and answered all my questions. I will definitely use Zerorez in the future.

Report a concern   March 31, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was knowledgeable and very courteous. He listened to my concerns and answered all my questions.

Report a concern   March 31, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was so courteous and cleaned our carpets so well. Thanks

Report a concern   March 31, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are always clean, and you have the nicest, most professional cleaners in the business!

Report a concern   March 31, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the cleanliness of the water used to clean the carper. The service technician(sorry, forgot his name) on Wed the 29th was the most efficient one that I have ever. He was organized effect and done very quickly. He was very pleasant and respectful.

Report a concern   March 31, 2017 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every thing looked great and I recommend Dave Thomas

Report a concern   March 31, 2017 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are concerned about the service you provide

Report a concern   March 31, 2017 — Rated 10 out of 10 by Jason Bland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I very much enjoyed the professionalism provided by the gentleman with whom cleaned my carpets.

Report a concern   March 31, 2017 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional & excellent job!

Report a concern   March 31, 2017 — Rated 10 out of 10 by K.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are quality and make my carpet look like new. Also the carpet dries quickly.

Report a concern   March 31, 2017 — Rated 10 out of 10 by Craig Liebendorfer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistent, uncompromising quality. I have been using Zerorez for years and would gladly recommend them to anyone.

Report a concern   March 31, 2017 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great fast and friendly service with a fair price!

Report a concern   March 30, 2017 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, very effective, no smell, dries quickly, friendly/knowledgeable staff.


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