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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly service people
Edwin was excellent!
clean carpets!!
Quick scheduling, great work, good technician, nice guy.
Seems very clean. Dries quickly
Edwin was well spoken made sure I was satisfied with results as he progressed from room to room.
The representative, Joseph, was very thorough in explaining everything that was happening.
Very responsive to customer feedback. Triston did an excellent job!
No chemicals, natural
Very polite and informative tech. Efficient service
Cleans spots, no drippy wet carpet and easy to vacuum.
THE SERVICE MEN ARE EXTREMELY RESPECTFUL AND PROFESSIONAL ANYTIME WE HAD YOUR SERVICE .
ERIC AND TORRANCE, WERE A TOTAL DELIGHT !
Name removed
I am a loyal Zerorez customer and have been for years, as well as a loyal KLUV listener. I was so pleased with my technician's work I did a glowing review on Facebook; however, when I looked at my invoice I saw no Fuller's certificate. I asked about it, no reply. I called and was told I had to ask for that when I booked my service although the commercial said nothing about saying the magic words that were needed and the exact time to say them. I feel like I have been stabbed in the back by a trusted friend. The technician had an equipment malfunction that flooded my wood floor and an area rug, but I still gave a good review. I was loyal, but Zerorez has not returned the respect and consideration and it hurts to learn they have become that type of provider.
The man that cleaned our carpet's was thorough, on time and did a good job.
your service man was great...polite, explained the process ,made sure I checked job before he left. My only negative is with the office.... on Sat. I was told my carpets would be done between 1-3pm. When no one arrived or called to say they would be late, I phoned your office around 3:15. I was told then my scheduled time was 3 to 7pm....you need to get that part of your business corrected
Your technician was very courteous and did a fantastic job. You should try and clone him!
Professional service. Willing to go the extra mile. Can get quick appointments.
Always professional and thorough
Had one spot in office and had to regrout a couple of places in bath room , other than that a very good job
the carpet dries faster
Left carpet at transition to tile extremely wet. We had to sop with three towels and leave fans in it over night to get the area dry. Footprints all over the newly clean tile. We had to mop the tile. Tech walked in and out of the house in the shoe covers and never replaced them.
Torrance was fantastic!!
It works! Melts dirt away. Much better than the competition. Used Standly Steamer for years. That was a big mistake. Your technicicans know carpet and how to clean. Very nice
I like the results and technicians!
I've had many of my clients use you to get ready to sell and when moving into a new home.
Coral Kennedy
The company representative, Justin, was extremely diligent and through as he stretched and cleaned our carpet after having extensive foundation work
done on our home.
Tech did a great job
How great and hard Kyle worked at my house to get my carpets clean! He was very professional and communicated all through process. Acted like he cared if I was satisfied.
You do a great job
No chemicals
Good evaluation of carpet cleaning needs. Periodic suggestions on carpet cleanliness and avoiding stains at carpet locations. Enjoying the final appearance after cleaning effort.
Thank you.