Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 22, 2017 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez was very fast and professional. They provided really prompt and efficient service.

Report a concern   March 22, 2017 — Rated 10 out of 10 by Joan Hunter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

People show up when promised, knowledgeable, and clean and friendly. Job is fairly priced and completed quickly. Recommended by a close friend and they lived up to recommendation.

Report a concern   March 22, 2017 — Rated 10 out of 10 by James Shumaker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazingly clean carpets not to mention dry within 15 minutes and one of the best employees/service technicians I've ever met

Report a concern   March 22, 2017 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service, helpful, knowledgeable and courteous.

Report a concern   March 22, 2017 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it's a clean product, not soapy, doesn't leave residue and mostly there isn't a scent. So not only does it look clean, it is clean! Not a bad price and your technicians are always friendly and professional.

Report a concern   March 22, 2017 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent and the young man was awesome I will recommend you all to my friends and family

Report a concern   March 22, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your service twice. In both instances the technicians sent out did an outstanding job.

Report a concern   March 22, 2017 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very professional ..

Report a concern   March 22, 2017 — Rated 10 out of 10 by M.A.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was awesome! Thoroughly explained what needed to be done to get our carpets clean. We would recommend him in a heartbeat.

Report a concern   March 22, 2017 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked amazing after cleaning! We had renters in there for 5 years and there were soda stains, rust stains and candle wax on the carpet and it all came out; very pleased!

Report a concern   March 22, 2017 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pre-treatment, the machine that fluffed the carpet and overall, the carpets look cleaner then they were.

Report a concern   March 22, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job cleaning carpets and getting stains out

Report a concern   March 22, 2017 — Rated 8 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not shownup wih massive upcharfes with no payment plans

Report a concern   March 22, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always professional, friendly and do such a great job. We regularly recommend your service to friends.

Report a concern   March 21, 2017 — Rated 10 out of 10 by Lynda Roth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I got what was promised and not sold anything I didn't already have.

Report a concern   March 20, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The youngman was very professional and worked a miracle on our carpet

Report a concern   March 20, 2017 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employees are friendly, efficient, and easy to work with.

Report a concern   March 20, 2017 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the cleaning system...no mess...prompt...dries quickly...tech courtesy, knowledge of product and eager to please the customer.

Report a concern   March 20, 2017 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets stay cleaner with your system. The young man who came was super-JAMES came and I will request him next time

Report a concern   March 20, 2017 — Rated 6 out of 10 by K.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

He did an OK job...carpets don't look a lot different than before - but they're clean. I was hesitant to hire you again due to the way you took advantage of my 86 year old mother when you cleaned her house. I recommended you due to radio ads and your special...only to have her $99 cleaning turn into $600. I never got the full story behind it - but I thought I'd give you another shot. I expected the carpets to look like "new" per Jody Dean - but they are about the same.

Report a concern   March 20, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products used leave no residue in the carpet and the stains are gone.

Report a concern   March 20, 2017 — Rated 9 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

did a thorough job and was quick

Report a concern   March 20, 2017 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent, and very timely. The level of clean was better than I expected, but very much appreciate. I will continue to use Zerorez in the future. The technician was very well informed, and answered all my questions and have me very detailed information about the process and the overall care it offers for our rugs and furniture. Wonderful product and service!!

Report a concern   March 20, 2017 — Rated 10 out of 10 by Cecilia Falk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman was very courteous, the floors were barely damp when he finished, and the entire office smells much better.

Report a concern   March 20, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

David did a great job
Thanks Much

Report a concern   March 20, 2017 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

One of the reasons I use Zerorez for our commercial business is my sales guy Ron Self.
He is a pleasure to work with and he takes care of business. What I mean by that is he takes care of the customer from the sale to the finish to make sure you are satisfied with the cleaning and that everything went okay with service. The gentleman Edward Wallace who was the one who came out to do our cleaning was very professional and did a great job! I had a few issues in prior cleanings, but Zerorez always makes it right!!! That is why I use Zerorez for our commercial cleaning and I use them for my residential cleaning.

Report a concern   March 20, 2017 — Rated 10 out of 10 by Ann Hale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

arrived on time
courteous workers

Report a concern   March 20, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate your products are pet friendly. I mostly appreciate your technicians who do the work. Greg handled my carpet cleaning and he was able to remove stains I thought were permanent. Greg is professional, friendly, and knows his craft!

Report a concern   March 20, 2017 — Rated 7 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

my carpet took over 24 hours to dry.

Report a concern   March 20, 2017 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

time it takes to clean, knowledge of Jay Gonzalez.


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