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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was good
Very nice man came to do the work. He was in the time frame I was given, clean, friendly and very efficient. He did an excellent job in a short amount of time, cleaned up and was gone. Fairly priced. Great experience for me.
Great carpet cleaning without harmful chemicals. Also fast drying time for carpets.
They showed up on time and very polite and professional---carpets look great!!
I am happy to speak to someone on the phone about the issue. Phone number removed
The representative did a thorough job and used a spot treatment on a stain in the den and was able to remove it. It would have been nice if we didn't have to vacuum beforehand and get help to move the furniture but the results were great. How very nice to include the cleaning of 100 sq. ft. of tile which was our kitchen/utility room and included in the special pricing. The results were fantastic. Thank you!
my carpets look good without chemicals
No chemicals and dries fast
Technician Edwin Garza was very knowledgeable and very thorough with cleaning the carpets. Would definitely recommend Zerorez to anyone who ask and will be asking Zerorez to come back every 6 months. Thank you
You do a good job at a fair price.
The technician was very knowledgeable and customer friendly.
Our carpet looks and feels like new. Blood, paint and epoxey glue was completely removed from.
Highly recommended.
The person who cleaned our carpets was very knowledgeable.
Professional hard working employees, and great results.
The Tech took his time and did a thorough job.
Our tech, Jay, was punctual, professional and he's knowledgeable about their process and we learned a lot. The tile and carpets looks amazing. THANKS!
I love that it doesn't smell like chemicals!!! The service was amazing!!! We will be calling again.
Extremely fast drying. Very important to me so I can get my house back together. Technician was excellent. Made sure I was happy with every room
Before he started cleaning the next room.
Staff Alvin was friendly and thorough. We especially liked him not being pushy. Great job!
I was impressed by our technician, Dave Thomas. He was very professional, explained the entire process and did an excellent job on our carpet and tile.
Great service and communications.
the tech yhat came out was very good and polits he did a great job
Excellent job
I feel like the marketing is misleading. 3 rooms for $99. A hall 6 foot long is a room? Our rooms are incredibly small. So when it seems like on the first trip it is high balled its crazy. Now... don't get me wrong; the technician was great. But we almost paid $150 for a 6foot hall and itty bitty room and a living room with an 8 ft walkway to it. It just seems like the hook of $99 is misleading and you didn't really mean 3 rooms. You meant some square footage that's not marketed. The gentleman did give us the $99 price and we are grateful for that. I just have a problem with marketing that's misleading. That's all. :)
You guys went above and beyond for customer satisfaction. I can't tell you how amandine it was to work with a company who actually values customer satisfaction. Jay was a great technician. He was professional, thourough and worked to make sure I was hapipy with his work. You guys are a great company.
Not wet long and its cleaner.
On time, thorough and professional. Will hire again when needed.
Fabian was awesome, very professional and knowledgeable. Our carpets look brand new!! I will definitely be using Zerorez again!
Room looks great!
The service tech was very polite and knowledgeable about the process and explained what he was going to do and the expected results. He worked quickly and all the pesky spots came out of the carpet and I am completely satisfied. I had used another company 2 years ago and was not pleased with the results as the spots returned very quickly. I will stick with zerorez and recommend them to anyone needing to get carpets or other surfaces cleaned. Good Job.
The man who cleaned my carpet was extremely knowledgeable and explained the process and the obstacles(with dogs and Grandkids I knew there would be obstacles) the results were more than i'd hoped for so I was very pleased! He was also very respectful and courteous!