Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 8, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They come in and tell you what it will be and then do a really great job everytime!!

Report a concern   April 8, 2017 — Rated 7 out of 10 by K.D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The price was too high!

Report a concern   April 8, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonably priced during sales, cleaner was very friendly, was on time.

Report a concern   April 8, 2017 — Rated 10 out of 10 by Mark Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is on time as promised. Carpet looks like new.

Report a concern   April 8, 2017 — Rated 10 out of 10 by Erica Dunn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great smell and very clean with no residue.

Report a concern   April 8, 2017 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great and the service was fantastic. Franky did a wonderful job and was very professional

Report a concern   April 8, 2017 — Rated 3 out of 10 by K.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pricing was not transparent on the coupon regarding the EXTENSIVE charges for pet stains.

Report a concern   April 8, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient

Report a concern   April 8, 2017 — Rated 10 out of 10 by Dee Yates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and exceptional cleaning!

Report a concern   April 8, 2017 — Rated 0 out of 10 by M.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

carpets were left soaking wet, took remainder of the service day and all night to dry. Hoping all that water did not get into padding. Also, how could a hall cost more than an entire room?

Report a concern   April 8, 2017 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the price is a little too high for the time spent cleaning. It took less than 25 minutes and was 170.00 The 2 area rugs were NOT that big. Your ad on the radio is 3 room for 99.00.

He did not use special equipment - for the area rugs - price should have been about 80.00

Report a concern   April 8, 2017 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does a great job! The tech went above and beyond to clean our carpet that was in bad shape from coffee and red wine stains!

Report a concern   April 8, 2017 — Rated 10 out of 10 by Rita Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly service tech and a great clean!

Report a concern   April 8, 2017 — Rated 10 out of 10 by Shirley Yacas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non-toxic application of tile cleaning. Full explanation of what and how of carpet cleaning.
#1 service for carpet cleaning and no undue pressure for added service. Would like to have Robert Sennett for our next service!

Report a concern   April 8, 2017 — Rated 10 out of 10 by F.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were friendly and honest, the service made my carpets look brand new.

Report a concern   April 7, 2017 — Rated 10 out of 10 by Tiana Alven Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product being enviro and kid friendly is a huge plus for me. I appreciated the call with updates on the expected timeframe for the technician to arrive so I could plan accordingly.
The technician, Eric was friendly, professional, and knowledgeable about the product and also kept me informed about the results of a few problem spots and stained areas of our carpet. The service and completed work was above my expectations.
I would recommend Zerorez and Eric as the representing technician to anyone! In fact, I already did!

Report a concern   April 7, 2017 — Rated 10 out of 10 by Troy Bacon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products: Safe and clean. No lingering odor or smells.
Service: All service techs past and present continue to be professional and knowledgeable.

Report a concern   April 7, 2017 — Rated 10 out of 10 by S.S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service Great job

Report a concern   April 7, 2017 — Rated 10 out of 10 by D.K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Jaylen, was very professional and did an excellent job presenting what he needed to do as we had lots of pet stains. We were very pleased even tho the cost was much more than we expected the work was super!!

Report a concern   April 7, 2017 — Rated 10 out of 10 by Z.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is very clean. Tech was very professional.

Report a concern   April 7, 2017 — Rated 10 out of 10 by Dale Horton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean very professional

Report a concern   April 7, 2017 — Rated 9 out of 10 by S.O.A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpets were after Fabian finished.

Report a concern   April 7, 2017 — Rated 10 out of 10 by Harold & Sandra Thomlinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician on time and very polite and efficient. I like have just water on my carpet.

Report a concern   April 7, 2017 — Rated 10 out of 10 by Mary Boone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is environmentally friendly. I like that it really does CLEAN, and doesn't attract more dirt. Technicians have always been very friendly and professional.

Report a concern   April 7, 2017 — Rated 10 out of 10 by Amy Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Very knowledgeable serviceman and friendly!

Report a concern   April 7, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My clean carpet looks like new. Serviceman was very courteous and did a great job

Report a concern   April 7, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are clean and service was on time and affordable

Report a concern   April 7, 2017 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue, friendly operator. Late arriving but did call regarding the delay.

Report a concern   April 7, 2017 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and courteous serviceperson who was able to clean very difficult spots.

Report a concern   April 7, 2017 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came when promised, provided friendly, competent service. Carpet looks good when complete. This is my second time to use Zerorez's services.


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