Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 15, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It cleans!

Report a concern   April 15, 2017 — Rated 10 out of 10 by Gloria Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THEY MEET ALL MY NEEDS PROFESSIONALY.

Report a concern   April 14, 2017 — Rated 7 out of 10 by I.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpets look really good as well as tile on the bathroom floor. Very disappointed with the shower tile cleaning. When I first looked the tech said that he could get a couple of areas. After everything dried noticed that he completely missed several areas and the couple of areas that he could not get looked horrible.

Report a concern   April 14, 2017 — Rated 8 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Arrive during time window

Report a concern   April 14, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free; efficient and quick service; professional technicians; and the carpets look great!!!

Report a concern   April 14, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are always friendly professional and do a great job

Report a concern   April 14, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient service.

Report a concern   April 14, 2017 — Rated 10 out of 10 by Jayanth Ramani Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was very friendly, clean and thorough with his work. If I do it again, I will want Ricardo again.

Report a concern   April 14, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The special & the gifts that is included is great. The most impotant thing is the product used to clean the carpet seem to work on removing the dirt from the carpert. The two tech's that did our carpet were porfessional and did a good joy.

Report a concern   April 14, 2017 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Minimal drying time,carpets look like new, very courteous tech. This is our second time using your service and very satisfied.

Report a concern   April 14, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you do not use soaps that would remain in the carpet.

Report a concern   April 14, 2017 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and professional

Report a concern   April 14, 2017 — Rated 10 out of 10 by Sandy Myers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the first time I had used Zerorez to clean our carpets and they did not disappoint. Our cleaner, JL was great! He is very professional, friendly and did a great job on our carpets. I will definitely use Zerorez again! Thank you

Report a concern   April 14, 2017 — Rated 7 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Prices

Report a concern   April 13, 2017 — Rated 10 out of 10 by Terri Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very safe

Report a concern   April 13, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Results and chemical free

Report a concern   April 13, 2017 — Rated 10 out of 10 by Monica Redozewski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I highly recommend this service! Eric, our technician, was very competent and professional. I scheduled our Service with Marsha. We received excellent customer service from the beginning to the end! Once again, I found Zerorez to be very competent & thorough. Thank you Zerorez!

Report a concern   April 13, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman was very professional. The final product was clean floors.

Report a concern   April 13, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very good and did a great job!

Report a concern   April 13, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very knowledgeable and very professional. He did a wonderful job.

Report a concern   April 13, 2017 — Rated 10 out of 10 by Ranae Struble Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a wonderful job. Carpets look great.

Report a concern   April 13, 2017 — Rated 10 out of 10 by Eric Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and quality service

Report a concern   April 13, 2017 — Rated 10 out of 10 by Dena Franco Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like that we don't have to worry about additional chemical exposure with your service. Thanks for giving us an alternative to traditional carpet cleaning.

Report a concern   April 13, 2017 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything and the gentleman that was here yesterday was fab would like him to do our carpets next we call

Report a concern   April 13, 2017 — Rated 10 out of 10 by X.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was good. The carpet looks great!

Report a concern   April 13, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and communicates well

Report a concern   April 13, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was awesome!

Report a concern   April 13, 2017 — Rated 8 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Options on purchasing your products online. Very vague and no proves, don't have all your products available online.

Report a concern   April 13, 2017 — Rated 5 out of 10 by D.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I am not sure what the problem is - my old carpets or a machine failure. My carpets are streaked, with many areas looking like they were untouched. Your employee was the ultimate in professionalism, so I do not think he is to blame. I think will just have to live with the results. By the way, everyone I talked with were kind and helpful.

Report a concern   April 13, 2017 — Rated 9 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and hard working tech.


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