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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chase was really great and professional, the stains came out better than I thought, and I didn't feel like we were being nickel and dimed.
Product does as advertised. Technician was very professional and explained the process every step of the way.
Your representative was outstanding! He was very courteous and did a great job. I have used many carpet cleaning services and your company and products is the best. Your product removes the stains and those stains do not reappear in a few weeks.
Technician was quick and efficient. Very professional
very thorough, love the promotions (free 100 feet tile cleaning)
Good results and fast
The customer service, the clean products you use, and Jaylon, the person who cleaned our carpeting.
Effective
Darwin was very professional and completed all the work very well! I would recommend him and Zerorez again!
After Zerorez service, my wife told me that we do not need to change out our 5 years old carpet.
Some of the areas are not clean. Sill had spots the cleaner did not get out. I paid almost $200 and areas are not clean.
Green
The technician was courteous and knowledgeable. We had a pet issue that was resolved after just one treatment. Awesome service. Thanks again!
No soaps
Hayden was great, my carpets look awesome. Would give him higher than 10 if I could!!!
They are effective; representative/technician Chase was very patient and helpful.
Nothing. You did a good job, especially returning to redo traffic pattern areas I was unhappy with after initial treatment.
Your representatives are very professional. Love the lack of heavy chemicals. Always seems to get the stains and smells out.
The man was polite, courteous , and explained everything to our satisfaction .
Very clean rugs and pleasant worker.
first off I was highly sastified with the service tech that did my carpets. his name is greg. not only did he do an excellent job but I recommened him specifically to my sister. her name is patti stahly. I believe you will be getting a call from her for your service. again I was very,very pleased with the work GREG did. he took the time to not only explain what he was doing but took the time to do the job right. Greg is an excellent employee and is highly recommended by me
The service was fabulous. Joseph was so knowledgeable and kind. He took the time to explain the processes and the products. He also took pictures so I could see the difference once he was finished.
The tech was very nice and professional and finished the work efficiently. Nice job.
I have used Zerorez three times. I specifically liked Ricardo's worth ethic. He is the first tech that used the equipment to damage proof my home and carpet. I had previous paint damage to my stairs hand rail but he ensured that would not happen this time. He used the corner wall shields and foam standoffs when he needed to. He was friendly, helpful and honest. I will definitely request him for my next visit.
Ricardo Gutierrez was very friendly and professional!!
No chemicals used on carpets and knowledgeable staff
No chemicals used to clean carpets and knowledgeable staff
Edwin was very professional and on time. Explained every detail that he was performing. My only complaint is when a person (office) gives you a qoute and says he will email qoute their would be less of a communication misunderstanding.
The thoroughness of the cleaning, and your great employees.
They did a great job with cleaning carpets. Removed and faded stains other carpet cleaning companies said were not possible. Very professional, prompt and clear communicators.