Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2017 — Rated 0 out of 10 by W.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Nothing thnx!

Report a concern   June 29, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Enjoy the non-chemical smell

Report a concern   June 29, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, very polite , good job

Report a concern   June 29, 2017 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The company is professional and punctual, with confirmation calls. The technician, Wesley, was very knowledgeable, enthusiastic, timely, pleasant and just downright hard working. He even cleaned a need size rug at no extra charge. The carpet looks exceptionally good.

Report a concern   June 29, 2017 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue . . .

Report a concern   June 29, 2017 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two gentlemen who provided the services were punctual, courteous, informative and hard working. I Love that your company doesn't use chemicals as I am highly allergic to chemical products.

I have already recommended Zerorez to several friends.

Great service and Awesome results!

Kit D, Grapevine Texas

Report a concern   June 29, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient. Seemed to get the job done quickly.

Report a concern   June 29, 2017 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, quality of work. Pricing was affordable. Technician very polite. Will recommend, word of mouth always a great way to advertise. Thank you!

Report a concern   June 29, 2017 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick
Good job cleaning carpet

Report a concern   June 29, 2017 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you use no chemicals (only water) and that no residue is left behind. It really didn't take long to clean the carpets and the gentleman who was here did a fantastic job.

Name removed

Report a concern   June 29, 2017 — Rated 10 out of 10 by J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was respectful, helpful and courteous. The Value and quality of the service exceeded our expectation. Love love love how clean our carpets are we will definitely refer and be a loyal customer.

Report a concern   June 29, 2017 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No

Report a concern   June 29, 2017 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am pleased with service. Technician did a good job and answered questions and performed the service well and in a timely manner.

Report a concern   June 29, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was great. Very thorough on cleaning and very polite.

Report a concern   June 29, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the dirt out, and sanitized as well. Good job !!

Report a concern   June 28, 2017 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly technicians!

Report a concern   June 28, 2017 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech went above and beyond to pre spot and take extra care of the carpets. He was very knowledgeable and helpful.

Report a concern   June 28, 2017 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian and Jalen came out to my house. They were extremely careful not to damage my furniture or walls. They wanted my feedback as soon as a room was done and if I was not satisfied, they were happy to do it again. I was TOTALLY satisfied and they did not need to redo anything. As they were cleaning my carpet, all of the soapy chemicals from my last carpet cleaner was coming out. I will definitely use them a again. Just be sure to realize that anything you add on exceeding the special that is being run is a bit pricey, but I didn't mind paying it because they did an awesome job!

Report a concern   June 28, 2017 — Rated 10 out of 10 by J.C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the second time for me to use Zerorez and once again they did not let me down. The service tech was excellent and explained every step of the process. I will use them again when necessary and will recommend (I did just a few minutes ago) to all my friends and neighbors. Thanks for being so professional. Name removed Freed

Report a concern   June 28, 2017 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets cleaned better, stay cleaner longer, and customer service better than previous companies used. Technician Key was courteous, professional, knew his product, and answered all of my questions.

Report a concern   June 28, 2017 — Rated 0 out of 10 by K.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet looks worse than before it was "cleaned".
I sent pictures and an email and got no response. I'll be calling in the morning!!

Report a concern   June 28, 2017 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products are clean and the whole house smells great.

Report a concern   June 28, 2017 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work. Really made a difference

Report a concern   June 28, 2017 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great. The man was very nice and thorough.

Report a concern   June 28, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician,Tristan, did a fabulous job. We were not at the house, and he texted me several pictures to show me the stains and condition of the carpet. The extra communication was greatly appreciated! We will definitely be using y'all again! 😊

Report a concern   June 28, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was very well mannered and so helpful about explaining what he was doing in cleaning my carpets. He also said they could do my area rugs and he did an awesome job!
I would recommend him and Zerorez and would want Ricardo to clean my carpets the next time I have them cleaned. thanks, Name removed

Report a concern   June 28, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process does not leave the carpet feeling stiff or smelling of chemicals.

Report a concern   June 28, 2017 — Rated 0 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was given a quote over the phone and after the technician had already done have the job he then tells me another price which was double the amount I was given over the phone. I am extremely disappointed because I ended up only getting the carpets cleaned when originally I was going to have the carpets and tile cleaned.

Report a concern   June 28, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The value proposition.

Report a concern   June 28, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue


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