Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 24, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did a fabulous job. He was very thorough in his work.

Report a concern   June 24, 2017 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was pleasant, efficient, and arrived within the allotted window. I liked the fact that they were able to fit us in in such a short time

Report a concern   June 24, 2017 — Rated 9 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good quality and dependable

Report a concern   June 24, 2017 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a thorough job and was extremely polite.

Report a concern   June 24, 2017 — Rated 9 out of 10 by I.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The zero smell of any chemicals is a big plus for me specially with a little girl at home

Report a concern   June 24, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Devin did an outstanding job on our carpets! He was friendly and professional and explained what he was doing every step of the way. He also asked us to inspect the cleaned areas to ensure it met our satisfaction. I would highly recommend him and Zerorez to my friends and family!

Report a concern   June 24, 2017 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great and the technician was very thorough and professional.

Report a concern   June 24, 2017 — Rated 7 out of 10 by L.J.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have used zerorez 3 times. I had a great experience 2 out of e times. The young boy that came this last time was done quickly and did not care to satisfy the customer. He was more interested in getting out of my house since it was the end of the day.

Report a concern   June 24, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The material you use to clean our carpet did an excellent job!

Report a concern   June 24, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young men did a great job. They were super pleasant and very nice to boot.

Report a concern   June 24, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is not crunchy when it dries! There is not a perfume smell! Carpets look great.

Report a concern   June 24, 2017 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice rep by JL. Great job on my floor and carpet!

Report a concern   June 24, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely arrival, great stain removal from all carpets, very knowledgeable about services, and good carpet dry time.

Report a concern   June 24, 2017 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough job done by our technician.
He was completely knowledgeable about all aspects of his job.
He didn't rush and was always willing to stop and answer any questions we had.
Our carpets look great and were dry in about 4 or 5 hours.
We will be sure to have Zerorez scheduled to come out once a year to keep them looking nice.

First name removed R Last name removed

Report a concern   June 24, 2017 — Rated 10 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A good job done!

Report a concern   June 24, 2017 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service!

Report a concern   June 24, 2017 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and helpful. We will definitely use your company in the future.

Report a concern   June 24, 2017 — Rated 5 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I still see dirt spots.

Report a concern   June 24, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's fast, efficient, and the technician was great!

Report a concern   June 24, 2017 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I don't feel like the rugs came that clean. Also, the equipment leaves water spots on the wood floors.

Report a concern   June 24, 2017 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the quality of the work but don't like the prices.

Report a concern   June 24, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you do a good job. when a spot is removed it usually doesn't reappear.

Report a concern   June 24, 2017 — Rated 9 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician
Spots come out!

Report a concern   June 24, 2017 — Rated 5 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I love Zerorez! Ben a long time customer and have always been pleased, in the past my carpets are raked and cleaned. That did not happen this time and I don't feel like I received the typical deep cleaning I have always had in the past. Pretty disappointing.

Regards
Name removed

Report a concern   June 24, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by the tech!!!!!! Great company!!!!!!!!!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient,respectful and courteous staff from the initial order to the actual services rendered!!! Great job!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and helpful employees!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast friendly and courteous and clean carpet!

Report a concern   June 23, 2017 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy Ruffin was polite and thorough. Did an excellent job and explained the costs to me. He came on time.

Report a concern   June 23, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez twice and am very happy with their services.


Privacy Policy