Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2017 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job. Arrived early and had a great attitude.

Report a concern   June 21, 2017 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman was very efficient, helpful and courteous.

Report a concern   June 21, 2017 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero residue.

Report a concern   June 21, 2017 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The specialist that came to our house was wonderful! He was so polite and knowledgable. He went above and beyond. He spilled some of his water and cleaned a whole additional area because of the spill. The customer service he offered was excellent!

Report a concern   June 21, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative was so very knowledgeable and professional. He was able to remove a stain that I was sure could not be removed and I was so very impressed with his expertise! I did refer your company to a friend who used your services the same afternoon that we did!

Thank you for your usual fine service!

Report a concern   June 21, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that they are environmentally friendly and don't actually use soap which can just stay in your carpet and cause further issues attracting dirt.

Report a concern   June 21, 2017 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team that seved us was great and did a great job.. We are pleased with the work. They were very respectful and a pleasure to have in our home. We give them a ten. 1038 Lakegrove Loop Midlothian Texas,

Ronni and Bryan Last name removed

Report a concern   June 21, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and quick.

Report a concern   June 21, 2017 — Rated 0 out of 10 by H.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet didn't come clean at all. I was very disappointed in the process but the technician was excellent. He did his job as expected.

Report a concern   June 21, 2017 — Rated 9 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No surprise charges, knowledge of staff and prompt service.

Report a concern   June 21, 2017 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All wa great as usual. Easy to set up an appt. Carpet tech always professional and helpful!!

Report a concern   June 21, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly efficient staff, good price. 10 out of 10

Report a concern   June 21, 2017 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean my carpets look and feel. The staff is very polite and professional.

Report a concern   June 21, 2017 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your techs are hard working and do a great job.

Report a concern   June 21, 2017 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. Excellent results.

Report a concern   June 21, 2017 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly and prompt, informed me of quote before service and in what order he would proceed so i knew where to avoid. Would use again, floors look great!

Report a concern   June 21, 2017 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kevin was informative and completed the job with excellent results

Report a concern   June 21, 2017 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You'll made our dirty carpets like brand new. We appreciate the work of the individual who came out.

Report a concern   June 21, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the service and the technician that serviced our carpet cleaning. He did a very efficient job.

Report a concern   June 21, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was just as advertised clean, fast and courteous. He was a very nice man. It was raining and he went to great lengths not to get my hardwood floors wet or muddy.

Report a concern   June 21, 2017 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a fabulous job and it looks so nice. They were even able to get out the glue stains from a bathroom remodel. They were extremely courteous and polite and worked very hard to make my carpet look nice and clean.

Report a concern   June 21, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with our service and will request Wes again!

Report a concern   June 21, 2017 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I will definitely be calling you guys again! The service technician was smart, friendly, and experienced! He made things very easy and explained every step of the process! Before I knew it, he was done and everything looked awesome!

Report a concern   June 21, 2017 — Rated 10 out of 10 by C.A.T.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who came to clean the carpet did superb work. In addition to doing the excellent cleaning of the carpet, he was very trustworthy, respectful, and did nothing more than working on the carpet and carefully removing all of his cleaning devices (no texting or iPhone playing).

I would recommend that Zerorez gentleman to everyone!

Report a concern   June 20, 2017 — Rated 8 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What could we do to improve?

Surprised that this carpet cleaning appt only took 20 minutes from start to finish.

Report a concern   June 20, 2017 — Rated 5 out of 10 by C.A.T.U. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Floor cleaning I would recommend. The gentleman who came did an excellent job and was very polite and kind.

Air vents I will never recommend. I sent an email about how disrespectful that was and received no reply. Perhaps you've received this reply from many other people...

Report a concern   June 20, 2017 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Other than the fact that the door to the guest bathroom was not closed when the carpet was being shampooed and there is a dirt strip, we will have you return from here on.

The tech was kind and willing to go over any spot that I felt needed a little more "elbow grease."

Report a concern   June 20, 2017 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, good value, and positive results

Report a concern   June 20, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Julian was my technician and he was very friendly, informative, patient and caring regarding my concerns. Will request him again in the near future.

Report a concern   June 20, 2017 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That there are no soaps or detergents


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