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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You got out stains that another rug cleaner could not
I dont think the tech that came out did a complete job.
The best cleaning! Carpet looks and feels great!
My area rugs had really been stained by my dogs. They look so much better since they were cleaned, and certainly smell fresh now.
Great service from the time I put in my call & got freshly cleaned carpets. Service was above and beyond !
Great job
Great technician
I think that the way you all clean carpets is unique. I asked Alvin Blackmon who was my Technician to explain to me how he was going to clean using no chemicals, and he did an Awesome job of doing just that.
With people like Alvin working for your company you should always have satisfied customers.
Name removed
Lower costs for pet treatment.
Quick drying time, good cleaning & sanitizing, no chemicals!
Tile and grout cleaner quote was ridiculously high.
The Service provider was friendly, knowledgeable, and effient.
Natural,clean smelling, quick dry
Do a good job. I could have done a better job by myself. Guy seemed rushed to get job done. Very disappointed.
Very knowledgeable technicians.
friendly customer service
The service person was polite, respectful and knowledgeable, was a pleasure to have him in our home. Yes we would recommend you services.
cleaner carpets
The original technician was delayed and was at best going to be 2 hours later than the 2 hr window they promised. After I called and expressed my disappointment then they called in someone else and with that still an hour late. The girl in the office said she would check on some discount for the delays but the tech said they didn't say anything to him about any discount. The carpet is older so I wasn't expecting it to be great, but I was expecting it to be better than it is.
Timely and professional. Carpets look and smell great and aren't soggy for days like other cleaners.
I like that it is water and does not get dirty quickly after being cleaned. I was happy with how quickly someone could come out.
The high traffic area in master bedroom did not come as clean as we expected. Light carpet came out gray.
The kitchen tile looked clean when the technician left but the next day after drying it had several large dark water marks and spots
We were able to get an appointment the same day as I called. They were prompt and efficient and did a great job cleaning the carpet.
Fast. Did a good job.
Great cleaning - however they forgot to give me my gift card to the jewelry store
I am grateful that you came back out and tried to re clean my carpets
I just tried zerorez for the first time and everything looks good. I do wish my kitchen floor grout could have looked new again but hey... it's been 10 years so I guess it's close enough.
It feels and smells really clean. Cleaning guy was really nice
Great results and excellent service!
Great job!
No harsh cleaning chemicals.