Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2017 — Rated 9 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. The young man that came to my house discussed the wearing down of my carpet and recommended scotguard. He was professional and respectful of my home.

Report a concern   June 11, 2017 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service professional was very nice and courteous. We are pleased with the work that he did.

Report a concern   June 11, 2017 — Rated 10 out of 10 by Joe Contreras Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was outstanding

Report a concern   June 11, 2017 — Rated 10 out of 10 by B.A.S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look brand new when I started using your services. The you man that came to our house was very polite and did a great Job.

Report a concern   June 11, 2017 — Rated 9 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He got all the pet stains out of the carpet and cleaned up after himself, except for one small black spot (think quarter or silver dollar sized) on the carpet in my dog's room, and maybe used a bit too much water on the carpet, as they were still damp the next day. Overall, would definitely use again!!!!

Report a concern   June 11, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the professionalism and the prompt service we received from Darwin. Would recommend to family and friends.

Report a concern   June 11, 2017 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional technicians.

Report a concern   June 11, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time, very efficient and careful. Floors always look new again.

Report a concern   June 11, 2017 — Rated 10 out of 10 by D.A.T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice tech and he did a wonderful job!

Report a concern   June 11, 2017 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pablo did a great job. He was very thorough and courteous. Would highly recommend the service!

Report a concern   June 11, 2017 — Rated 10 out of 10 by Wes Patrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and on time. The two guys that did the cleaning did a great job and did it right the first time..

Report a concern   June 11, 2017 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks almost new--fresh, brilliant color again. I liked the service agent who took his time to do the job right. He worked well past 5:00 pm and never complained. I will never use Dalworth again.

Thank you for a job well done.

Report a concern   June 11, 2017 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is cleaner than with a shampoo and so far no spots have come back. The technician was helpful and friendly.

Report a concern   June 11, 2017 — Rated 10 out of 10 by cynthia ramsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was very professional and did an awesome job. My floors look better then when we moved in brand new. Love it!

Report a concern   June 11, 2017 — Rated 9 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left in carpet

Report a concern   June 11, 2017 — Rated 7 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was disappointed that there were two stains left when finished. I recall the advertisement saying zerorez will come and get the stain out and if they can't they will pack up and leave.

Report a concern   June 11, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was excellent! He did a great job and was very carefull with details.

Report a concern   June 10, 2017 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The overall process

Report a concern   June 10, 2017 — Rated 10 out of 10 by Kathy Abrahamson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are professional.
Work was done well.
Carpets are clean and don't take long to dry.
No residue left to attract dirt!

Report a concern   June 10, 2017 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, thorough, pleasant

Report a concern   June 10, 2017 — Rated 10 out of 10 by Kim Riley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How well they clean and made the whole house smell great.

Report a concern   June 10, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great results!

Report a concern   June 10, 2017 — Rated 8 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The cost was very high

Report a concern   June 10, 2017 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentlemen who came, were very courteous and explained everything they were doing. The work was done quickly and with good expertise. I am very pleased with the outcome. Thank you for your service and I am sure we will use you again.

Report a concern   June 10, 2017 — Rated 10 out of 10 by Kami Yamaguchi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your system of cleaning Carpets and tile are awesome . We couldn't be happier. I also want to mention the technician who came to our house. this technician spent 5 hours in our house cleaning our tiles and carpets in a new home we just bought. This technician worked every hour for those 5 hours. He did an awesome job and now this new home was made our home because of how well he cleaned our home. No longer has any reminiscence of the previous owner. Thank you all very much.

Report a concern   June 10, 2017 — Rated 6 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not 100% satisfied. The grout in the kitchen is splotchy and you can still see dirt on the carpet.

Report a concern   June 10, 2017 — Rated 0 out of 10 by T.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I replied back to an email from your company Friday, 6/10/2017 @ 7:55 p.m. with photos of the rug with the exact same stains on it and I have had no response.

I would like the rug cleaned to where there are no visible stains since it is only a month old. The guy that did the cleaning said there might be a slight hint of a stain but it looks exactly the same after it dried as it did prior to the "special" cleaning.

Report a concern   June 10, 2017 — Rated 10 out of 10 by Cheryl Lair Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleanest my carpet and tile have been in 20 years! Polite and responsible technician. Didn't get hit with a bunch of "add-ons"

Report a concern   June 10, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and quality of product.

Report a concern   June 10, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you much for sending out the second man!


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