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based on 84664 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My tech discovered a large spot of cat urine in one of my rooms. Apparently the previous owner had the carpet cleaned prior to selling and we had no idea it was there. On top of that, he was able to remove a significant amount of allergens from other rooms. I was amazed to discover what was really in my carpet!
Got the carpet very clean. The man who came answered all my questions in a very friendly manner. He did a great job!
On time, and professional.
Trevor was very polite and professional. He did an awesome job on my carpet and tile.
on line/friends
The service was good and the service tech was very helpful and informative. Loved the results.
Thanks for cleaning my rugs and tile. I like the fact you do not use harsh chemicals.
plus the man that did m floors, was great. Thank you for your service, plus the specials
you run.
Have heard your commercials for a while now, was extremely pleased with the technician, the cleaning done on our carpet. Very professional technician who was able to clean 4 rooms and a hall area in a very short amount of time. Pricing for the cleaning was very fair. Great job.
Prompt and professional service. Tech was super friendly & very knowledgeable!!
The guy provided service was great! the carpet left no smell at all. and feels clean. we are happy about it.
Prompt, direct, and friendly!
Service person was very polite and explained everything. Carpets look good after cleaning.
I really love the professionalism of this company. A representative called me twice to update me on exactly when the technician would arrive. Tyler, the technician, is a very hard-working & friendly young man who goes out of his way to ensure people are satisfied with the work he does. I had my carpets cleaned by Zerorez a couple of weeks ago and they look great. This past week, Tyler cleaned and sanitized the tile in my home -- I was astounded over the difference this cleaning made. Tyler also picked up an area rug that Zerorez will professionally clean for me. I'm extremely pleased with Zerorez!
24hrs later the hallway stains are reappearing.
Eric was professional, efficient, and answered all my questions with confidence. I'm one happy customer and will use this company again. Now time to schedule time to take my child to Hawaiian Falls.
Thank you 😊
Cost
Dez was awesome
Carpets get cleaned
I was pleased with the person that came out for carpets, tile and wood floors. He was personable and friendly. I am VERY unhappy with wood floors and tile. Both look worse than before they were done. Very hazy no shine at all. Would not recommend these services to anyone. Carpet was very good. I would appreciate a re-do to change my opinion.
I have been very pleased with Zerorez each time I've used them. This past visit was a short one because I only asked the technician to treat a couple of spots. He arrived promptly and took care of the spots beautifully. He didn't charge me anything, as he said it was a touch-up. I was very surprised and grateful for that!
Thank you!
On time, quick service, friendly people
That the product actually worked! I couldn't believe how beautiful the carpets came out! My technician was the absolute BEST! He explained everything and did a fantastic job. He was so knowledgeable about the products and the company and I hope his boss knows that the tech I had spoke proudly to work for the company and was extremely professional and humbling at the same time. I had a wonderful experience and will you this company again.
The service tech was nice and professional. I'm anxious to see if the advertisement that carpet won't get as dirty now, works. That was what I really liked about the service.
The stain protectant to help in the tough high traffic areas.
The technician was professional and completed the job requested within a reasonable amount of time.
Easy to schedule, efficient and friendly employees. Technician was very knowledgeable.
Loved the guys who came and cleaned...Paul and Demar. They were very personable and professional. Also, they showed us the instrument they used to get extra dog hair out of the carpet. None of the other men you all have sent to clean the carpet told us or showed us this. They also shared some extra services you all offer, although we didn't partake of them. We will definitely ask for them next time we need your service.
great job.
Knowledge and swift process

The service guy was very thorough, nice, polite. No smells, the carpet looks awesome. Would highly recommend