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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez has a great product and service. I have used them for several years.i had a problem on this cleaning, due to scheduling problems and lack of communication from the company. i will continue to use them because the end product was good.
Your technicians are always professional and courteous. You do a great job.
The technician was so professional, personable and he did a very thorough job in a very efficient manner. He cleaned up and returned furniture to its place.
The carpet is almost like new. I will definitely use Zerorez again. Very pleased.
First name removed
Excellent service! Extremely pleased with carpet cleaning service with Gregg.
The technician was very friendly and my carpets look beautiful!
When you say you can do the job of cleaning a/c vents. At least try. Don't just look at the job and just say no can't get the job done. When I call I explain you can't get in the attic. Then say we can still do the job.l can not clean them myself. REALLY. At least y'all can clean carpet.
Seth & Tim who were the two guys who came & cleaned my carpets & tile were friendly , very respectful , knowledgeable about the product .
They were both very helpful .
They did a great job .
Name removed .
We like your techs who come in do the work as well as the fact that your products are environmentally friendly.
the service tech did a fantastic job. he was informative, efficient and made the proper recommendations regarding treatment. I was impressed with his product knowledge.
joe creates much value for your company and I will certainly continue to be a repeat customer.
Gene Pumphrey
The carpet looked new again. Jaemon (spelling) got stains out that I did not know would come out. He was very personable and informative and gave me an additional quote on stretching my carpet.
Do a great job of cleaning and the staff is very helpful
You could make sure you run your hoses across concrete instead of my grass. My grass was burned from the hoses that you ran into the house
Great Job,
This is our families first time to use Zerorez and we couldn't be more pleased! The technician Eric did a fantastic job. He took time to evaluate and explain what he would be doing. Then he got to work and was finished quickly. Our very dirty carpet looked really good and my husband(who is hard to impress was very impressed). He said he noticed the difference in how the carpet looked and felt.
Thank you so much
Name removed
The pet treatment is costly. Offer specials for that. Instead of gift certificates to restaurants or waterpark tickets, offer a special on your services.
Liked the technicians take special care in cleaning.
Great service, carpets stay clean
I was impressed with the professionalism of the techs and the knowledge they shared with me throughout the entire process! I would use Zerorez again and refer them to my friends and family. Great job ... keep up the good works!!! First name removed M.
Dave did a excellant job When I need service again I will recommend Dave
Very professional and friendly. Carpet looked and smelled great and love the more natural products.
The service man, Frred, was wonderful, and worked so hard to clean our carpet. He really worked to remove pet stains, I would recommend your service, no Fred to anyone.
I like that they explain to you about not using chemicals all natural plus all the suggestion that they give it to you to keep your carpet clean
I'm glad that there are no harsh chemicals! Thank you for great customer service.
Zerorez is a very professional service company. We have had our carpets cleaned several times and plan to continue using Zerorez for carpet and tile cleaning. We are very pleased with the work that their tech people do.
Great advise
It was really quick to schedule the service they made sure to follow up with any questions and were very polite and professional. Also Carlton Lewis the service person who cleaned my carpet was timely and did an excellent job! He made sure I was completely satisfied with the service before he left and I REALLY appreciated that! I heard about how good the service from Zerorez was from "Mike Rogers" on radio station KRLD 1080 and everything he said was true. My carpet looks good and smells fresh and the tile & grout in my kitchen that was cleaned looks like it did when they first installed it. I will definitely use Zerorez again and recommend to everyone that needs carpet cleaning service.
Thank you!
J L. Was excellent in every way! The question asked about my willingness to recommend your company. For me, an 8 is a relatively high likelihood that I might recommend you all, since I'm normally reticent to ever recommend any company to anyone. Be happy with that!
Great job eliminating the pet urine odor and removing stains--saved us the expense of having to replace the carpet.
Experience was great. Expensive, but great. Tech. Darwin is a true asset to your company, and you should know that he is a true asset to your company! Thank you - Wayne
Chemical free. Excellent service.
employees. ease of scheduling.