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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service when the guy came and cleaned my carpet
Great Service and our carpet looks new again.
Carpet is not clean at high traffic areas.
Technician was professional, explained everything, and completed the effort in a timely manner. Only thing was that I was expecting an email receipt but have not received it.
This is the ONLY carpet cleaning that I use anymore! Ya'll have always taken care of any issues and work hard to get it right the first time. Thanks to all of you! Name removed
I was pleased with the products and the services.
The technician was on time and curteous, He went straight to work and informed us up front that some of the worn spots on the carpets may not look as good as the rest of the carpets. However, when he was finished, EVERTHING look like knew. After the carpets dried, it felt soft and like new under my bare feet.
very accomodateing and helpful
The day after I received the service, two large brown spots came up in an area of carpeting where there were NO stains before. We didn't even receive spot treatment anywhere because we just needed a simple cleaning. However when we tried to dab at the new large spots, they were soaking wet and FULL of brown, dirty water. When they dried (days later) the spots remained.
Don't have any ideas right now.
My old tired carpet feels so fresh again, the method was wonderful!
The young man who did the cleaning was very careful and thorough as well as pleasant. We will definitely suggest your service to others. Do you go as far as Van Alstyne as my sister in law is considering carpet cleaning services?
I love your service and product and your technician are not bad either. But even though it shows on my invoice and of all the time I have used your services I still have not gotten my tile cleaned. I would just like for you'll to look over the number of times you have been out and I have had the free tile cleaning. It has never happened. Is this false advertisement?
My number one reason for choosing ZeroRez is they use ph. balanced water to clean instead of chemicals.
The office staff is always prompt when booking or asking questions and the technicians are very polite and professional.
Fast service, floor was fairly dry and soft when done. Technician did a great job.
Your employee that cleaned my floors was very neat and professional and did a great job. I will highly recommend your company to my friends.
Natural, quick and guys are nice.
Staff was very friendly. Pretty detailed cleaning. Ensured every corner was reached.
We had a number of areas that were stained pretty bad and 90% of the areas look good. There are just some stains you cannot get up. Overall very pleased with the results.
Move some of the smaller furniture instead of working around
Price way out of range. When you finally decide what one perceives to be a reasonably amount, you end up with an overpriced "Stanley Steamer Special".
Service was okay, carpets feel crackly and not sure that I got what I was bamboozled into getting, was what I expected.
professional cleaning services and friendly staff
The Technition as great and professional...Did a nice job...Carpets look clean and fresh.
Tech was very helpful and thorough
Does the job!
quick & on time
Best carpet cleaning I have found.
I have used Zerorez at least 5 times and I am always very pleased with the results. Alvin, my technician was great and did a very thorough cleaning of all three bedrooms. It was a pleasure to have him in my home. He was prompt and very careful with the hoses and especially since it was raining. Thanks Alvin!
On time, clean cut professional who did the work. Hayden did a great job.

My service man was very thorough and wanted to be sure I was satisfied w his work before he left. The carpet was almost completely dry by the time I went to bed.