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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great products and friendly,knowledgeable technicians
Professional and friendly technician
My experience with Zerorez and Robert, the service tech, was excellent. Robert was very professional, pleasant and friendly. My tile floors look amazing after the cleaning. I am very please with the results of both carpet and tile cleaning. I will definitely call on you again. Thank you very much for an excellent job.
Good service technician
No chemicals, fast.
Finley and Timmy did a great job on our carpets including removing stains, like time we had already given up on The stains in one of our rooms but they came out all without using harsh or dangerous chemicals. And that's really important especially because of our small grandchildren who play sometimes with their faces down on the carpets all the time. the best thing about Zerorez besides the fact that they do a fabulous job is that they are friendly and willing to give anything a try to satisfy. So kudos to your all-Star team, Seth!
Great service! The tech was on time and was very informative. When the service was over I was so impressed with the way the carpet turned out!
Best carpet cleaning I have seen.
Carpet stains disappear leaving no residue.
Zerorez came to my house when they were scheduled, and my technician was knowledgeable and professional. I will definitely use their service again.
Their technicians are knowledgeable and useful . The technician was able to answer all of my questions. He was very friendly and careful.
The tech, Edwin, was thorough, friendly, did a good job in a timely manner.
There are no chemicals used and left in the carpet. The gentleman that cleaned our carpet and tile was very courteous.
Randy was so nice and helpful with out being pushy!!
Have used Zerorez for year....always does an excellent job!
Very polite and professional.
Came in advertising 3 rooms for $99. Let charging me $1,400. Had an expectation that the service would actually cost me somewhere around $500. Not nearly 3 times that much.
Very disappointed.
The products are clean and effective.
This is the first time I have been dissatisfied with Zerorez. I had them back out again and the guy said it could be just wear and tear instead of dirt. He went over it again and funny, it was removed! My carpet is only about 10 years old and there is only 2 in my family. They advertise to remove "even paint" from your floors and so they always have and they have not tried to convince me it was other than soil on the carpet. He was very nice and the rest of the house looks very nice and I did not like to have a second one come out, but it was dirt and it did come out. Both guys were very nice. Thank you.
The carpets looked great after being cleaned and even better the next day. The technician was very helpful, knowledgeable and profressional.
its suppose to be good deep down cleaning with un harmful chemicals.
Excellent customer service.
Fast and thorough.
The way my carpets look after a cleaning
We had wet spots that required towels and 24 hours to dry.
Was not the same level of Service as our 2016 cleaning
Very hard-working Young man . I only wish all companies work that hard to make sure that your house was clean when they left.
I always hear of the commercials and how great Zerorez is but I was not impressed with service or quality of the cleaning for the price. The technician was super nice and professional but from listening to previous reviews and radio ads I thought Zerorez was supposed to be the best but it was not. The property that I had cleaned was not my property. It was a rental that I had to turn in keys for today. I hope that the cleaning was good enough from them to where they don't keep any of my deposit. I cleaned the entire house and painted just to be sure everything was cleaned only to be unhappy with the quality of Zerorez. I am not sure how you can make things right since it's not my property and since I don't live there as of tomorrow. I usually buy carpet cleaning services from Groupon but I read some reviews that said they wish they had used someone like Zerorez instead. So I went straight to Zerorez and was disappointed with the quality and the $163.46 bill. It didn't seem like any of the high traffic areas were cleaner than they were before y'all came out. I was hoping that my family and I had a new carpet cleaning company to use for the future but now I'm not so sure.
Way too expensive
The employees are very professional and know what they are doing. I am always happy with the results. Trent extended the life of my 25 yr old carpet. Thank you.
They did a fantastic job!!!