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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Devon your tech did an awesome job!
No harsh chemicals , no residur
We had our tiles cleaned. AMAZING!! The technician was great as well!!
Professional and respectful of my home. Knowledgeable and friendly. Carpet is really clean!
The products cleaned well. Our technician was very knowledgeable and courteous.
Excellent results and wonderful workers.
Very professional service technicians and always do a great job that lasts.
Our technician was fantastic and very knowledgeable.
I like the service man he explained everything about the product & service ! He did a excellent job ! I would use Zerorez again ! Mrs. Newman
Carpets look new. And no harsh chemicals
Best cleaning without leaving the residue. My allergies feel better afterwards, the carpets are clean and stay clean, just the best all around. It had been 3 years since I last used you and the carpets were not too bad. Definitely no traffic patterns. I had the free tile cleaning for my entry way and I was surprised anyone could make the tile look good at all. Definitely an improvement.
The technician was knowledgeable and friendly. He did his work efficiently. He was engaging and interested in providing us great results.
ZeroRez technicians always do a great job cleaning our carpets and have a great work ethic. They have always been super nice and accommodating. Thank you ZeroRez
The technician that Cleaned our carpet was courteous, professional and knowledgeable about Zerorez. He took the time to answer all of my questions and thoroughly explain the carpet cleaning process. I would highly recommend Zerorez and the gentleman that cleaned our carpets to a friend or family member.
Surprised how clean my carpets are. They were horrible dirty.
Ease of scheduling appt and work done. Carpers look like new.
Professional
Amazing service, fast response, friendly guy coming into our home.
No soapy odors, love it!
We will definitely use Zerorez in the future.
Thank you!
All of you kept changing the scheduled time frame - 3X to be exact. My mom was doing us a favor by having our carpets cleaned and the tech only cleaned our living room. We have had our living room and front office cleaned before for the 3 rooms for $99. Our living room carpet is clean and looks great, but the customer service needs to improve in the communication/advertisement parts.
The technician arrived on time and ready to begin the work. He took great care in doing the work thoroughly with proper devices to guard interior corners from the hoses. He then asked me to do a walk through inspection with him which to me indicates pride in the work done.
This is my second time to use them and again was a great success. I have used other companies prior to Zerorez and am glad I am now using them instead. Zerorez has earned by trust and future business.
takes no time and dries fast
Service Tech Randy was excellent.
Great tech, very professional and thorough
I would like to express to you my great impression of your Tech Alvin Blackmon! I had moved much of my furniture from the rooms to be cleaned and had placed the "moving men" slidders under some of the rest. I told Alvin I would go room to room with him to move it as he cleaned the various areas in the room, but he insisted he would be glad to do that for me. He also explained any additional charges as I added another room from my original order.
He was very courteous and respectful while working continuously while here.
I was very pleased with your service.
Service tech was thoughtful and polite. We received a great cleaning. And he was on thermite on time!
Add a heavy traffic area cleaning within your initial quotes
I had my air ducts cleaned and I can tell an immediate difference in my air quality. I feel so much better knowing I'm breathing more clean air than I was before! I also like the array of services offered to improve the health of your home...carpet cleaning, mattress cleaning etc.
You were unable to clean my carpet thoroughly. There were many spots (basically dirt) that were left behind. This was after I was convinced that I needed the upgraded clean in which I payed for. So what you could do is get the stains out of my carpet.
You do an excellent job
Service tech was on time and very professional