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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked the result and the smell.
Service is very professional & meticulas. Products do the job & last.
Tech was very good
He was fast, very professional
And very helpful
We recommend Zerorez as your carpet cleaner. We asked for a second cleaning in all the walking paths and the tech gladly did it. Yay! We will definitely call Zerorez again!
I like that there are no chemicals and my carpets are improved.
Excellent service. Technician was great and very professional. The carpets look great.
Rapid booking. Flexible hours
Polite efficient technician. Great carpet cleaning. He offered tile cleaning. I am so glad I had tile cleaned. It looks like new!
Joe was outstanding to deal with to say the least
Good
I bought new carpet today because foot prints still obvious
No chemicals
Technician was super nice - kudos to him. The tile cleaning was excellent.
Unfortunately when I booked my appointment & advised I had pet stains, no one mentioned it would (a) cost considerably more & (b) would make the stains more prominent. Imagine my dismay when I returned the following day (one day prior to my house being listed for sale) to find the pet stains worse than before treatment.
Furthermore, the carpet was very "crunchy" - not soft as advertised on KRLD. I had to stain treat and vacuum My newly cleaned carpet the night after spending over $400.
Finally, the solution the technician poured into my grass turned it yellow. Overall I'm extremely disappointed that the cleaning I paid for was overpriced & under-delivered my expectations.
How well the carpet looked and smelled after it was cleaned.
Great, courteous and professional people. Cleaned up our carpet and looking great.
$900 to clean three rooms is asinine; also, I saw after our service that the monthly promotion to clean three rooms included 100 sq ft of title cleaning which no one told us about. For $900, you'd think someone would've told us that.
the tech was nice & helpful. the carpets & tile look amazing.
They did a thourough job.
The service was perfect, your employe was very enthusiastic and work ethic..he made sure that we are happy with the service before he leaves the house....we will definitely do it again!!
My carpet looks almost new!
The carpets were cleaned well but the price was $20 more than what was quoted over the phone and I don't really see why it would have been more.
The guys did a great job, even removed candle wax!!
They were very helpful, professional, and courteous. I will definitely call again.
Professional techs and good quality service..love not having residue on the carpets
Carpet never looked better
A bit pricey, and the result was ok.
They were AWESOME ! Cleaned everything and then some !
Honesty and great work guaranteed. You guys redid the work to our satisfaction as always. Great quality work.
Estimation and actual price was greatly different.
The technician was very polite and personable but he was very pushy to sale additional services and addi-ons.
Never again!
Always on time and my carpet always looks great!
I love the quality of the work and you offer so many services. Your tech Joseph is super great and very professional. Thanks