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based on 83968 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look clean again.
The last two service men that cleaned carpet and rug were very professional and knowledgeable. Very nice working with both of them
I like the " no residue" , no chemicals treatment. I liked the prompt reply, prompt and professional service and the end result.
The gentleman doing the work was very profesdional & did a great job. Provided good information on additional services. Would recommend to others.
The guys who came out to clean the carpet were great!
Product did a very nice job cleaning our carpet. Jalen was courteous and helpful. I'm totally
happy with your service and your technician.
No chemicals and the carpet dries fairly quickly
Mgr Sterling pre treated carpet before cleaning. Inspected afterwards, listened to my concerns
about previous job, understood concerns and resolved the matter. Professional and courteous.
Everything plus the no residue is awesome
My technician was great.
If seems to work and you hire very nice technicians. You have a good price for three rooms.
The service was great but I was told the hallway would be free & I was charged for it. If something is free I should not be billed for it!!!
I like the fact that there are no toxic chemicals involved in the cleaning process. It seems a little expensive to treat pet stains.
Prompt service
Polite attendants
Excellent job of cleaning
All Natural
The technician--he was prompt, volunteered to move an item I had left in place, thorough, and spoke about how much he liked his work. It was a pleasure to work with him!
I was very please and technician Sammy was awesome in his work.
Thankyou! I
'd rather not be shared for promotion.
Your guy when he got to my house he was tired already exhausted. He did his best and I felt sorry for him. I pulled his hose everywhere. You charged me so much on my stair. He cleaned only the part we step on. And left the dirt dripped down. Didn't clean the side facing us as we walk up. Rooms were good. I wished my house was the first one while he has energy.
Professional technician, defective product, great results! You
My carpets clean. I was very satisfied with the service. Your tech was on time and professional and fast.
Quick, friendly, and thorough.
Areas that were supposed to be cleaned weren't. The tech did not do a final walk through with me. When I called to complain and request that the areas I paid for be treated, the customer service agents hung up on me.
That it's soaplesd, technicians are very knowledgeable and helpful with moving small furniture around
Inform your customers that it will take more than four hours to dry the carpet so they should schedule earlier in the day.
Friendly technicians, knowledge of job and products. Efficient too. I look forward to using Zerorez again. Made appointment online and, had a follow up call on a Sunday.
No chemicals and polite service techs.
My carpet doesn't feel filmy like with most cleaning services. The appointment was quick and very thorough! Erick was excellent to work with! Please give him a raise!
The technician was very friendly and courteous. He did an excellent job. I would definitely recommend Zerorez.
Great service, knowledgeable technician, decent pricing.
No smell, very good service & job.