Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83968 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 17, 2017 — Rated 9 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was good and the service tech was very helpful and informative. Loved the results.

Report a concern   July 17, 2017 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks for cleaning my rugs and tile. I like the fact you do not use harsh chemicals.
plus the man that did m floors, was great. Thank you for your service, plus the specials
you run.

Report a concern   July 17, 2017 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have heard your commercials for a while now, was extremely pleased with the technician, the cleaning done on our carpet. Very professional technician who was able to clean 4 rooms and a hall area in a very short amount of time. Pricing for the cleaning was very fair. Great job.

Report a concern   July 17, 2017 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional service. Tech was super friendly & very knowledgeable!!

Report a concern   July 17, 2017 — Rated 10 out of 10 by M.F.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy provided service was great! the carpet left no smell at all. and feels clean. we are happy about it.

Report a concern   July 17, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, direct, and friendly!

Report a concern   July 17, 2017 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person was very polite and explained everything. Carpets look good after cleaning.

Report a concern   July 17, 2017 — Rated 10 out of 10 by O.B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really love the professionalism of this company. A representative called me twice to update me on exactly when the technician would arrive. Tyler, the technician, is a very hard-working & friendly young man who goes out of his way to ensure people are satisfied with the work he does. I had my carpets cleaned by Zerorez a couple of weeks ago and they look great. This past week, Tyler cleaned and sanitized the tile in my home -- I was astounded over the difference this cleaning made. Tyler also picked up an area rug that Zerorez will professionally clean for me. I'm extremely pleased with Zerorez!

Report a concern   July 17, 2017 — Rated 5 out of 10 by C.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

24hrs later the hallway stains are reappearing.

Report a concern   July 17, 2017 — Rated 10 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was professional, efficient, and answered all my questions with confidence. I'm one happy customer and will use this company again. Now time to schedule time to take my child to Hawaiian Falls.
Thank you 😊

Report a concern   July 17, 2017 — Rated 5 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cost

Report a concern   July 17, 2017 — Rated 10 out of 10 by O.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dez was awesome

Report a concern   July 17, 2017 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets get cleaned

Report a concern   July 17, 2017 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased with the person that came out for carpets, tile and wood floors. He was personable and friendly. I am VERY unhappy with wood floors and tile. Both look worse than before they were done. Very hazy no shine at all. Would not recommend these services to anyone. Carpet was very good. I would appreciate a re-do to change my opinion.

Report a concern   July 16, 2017 — Rated 10 out of 10 by D.A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been very pleased with Zerorez each time I've used them. This past visit was a short one because I only asked the technician to treat a couple of spots. He arrived promptly and took care of the spots beautifully. He didn't charge me anything, as he said it was a touch-up. I was very surprised and grateful for that!

Thank you!

Report a concern   July 16, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, quick service, friendly people

Report a concern   July 16, 2017 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That the product actually worked! I couldn't believe how beautiful the carpets came out! My technician was the absolute BEST! He explained everything and did a fantastic job. He was so knowledgeable about the products and the company and I hope his boss knows that the tech I had spoke proudly to work for the company and was extremely professional and humbling at the same time. I had a wonderful experience and will you this company again.

Report a concern   July 16, 2017 — Rated 10 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was nice and professional. I'm anxious to see if the advertisement that carpet won't get as dirty now, works. That was what I really liked about the service.

Report a concern   July 16, 2017 — Rated 10 out of 10 by O.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stain protectant to help in the tough high traffic areas.

Report a concern   July 16, 2017 — Rated 9 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional and completed the job requested within a reasonable amount of time.

Report a concern   July 16, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, efficient and friendly employees. Technician was very knowledgeable.

Report a concern   July 16, 2017 — Rated 10 out of 10 by P.O.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved the guys who came and cleaned...Paul and Demar. They were very personable and professional. Also, they showed us the instrument they used to get extra dog hair out of the carpet. None of the other men you all have sent to clean the carpet told us or showed us this. They also shared some extra services you all offer, although we didn't partake of them. We will definitely ask for them next time we need your service.

Report a concern   July 16, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job.

Report a concern   July 16, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledge and swift process

Report a concern   July 16, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous and diligent worker that did an excellent job

Report a concern   July 16, 2017 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the service that I received. The technician, Randy R. took the time to explain the process and exactly why and what he was doing. It was cool to see how it worked. I have never had my carpets cleaned in this manner or with so much thought, explanation or time. I have used other companies before using Zerorez and I can say that I will be back as a customer as long as I can request this technician again. He did a wonderful job and my carpets look brand new. He deserves a 20+..

I also liked the way the products are environmentally safe!

Report a concern   July 16, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent and very professional service. Will continue to use your services.

Report a concern   July 16, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and my technician was great and knowledgeable about his service. Zerorez will be my go-to carpet cleaning service from here on out. Keep doing a great job.

Report a concern   July 16, 2017 — Rated 9 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians (Justin and one other) did a nice job. Stayed and did an additional two rooms as well.

Report a concern   July 16, 2017 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistent service. My carpets always look like new after Zerorez


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