Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83968 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 19, 2017 — Rated 8 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

I think yall do a very good job when you come, but every time yall have come, it's advertised as $99 for 3 rooms and free tile cleaning. Yet....I don't think I've ever paid less than $300 when all is said and done. Everything is an extra cost and I feel like I get up-sold every.single.time.

Report a concern   July 19, 2017 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

This is the second time that Zerorez has cleaned the our carpets and we have not had any issues. Keep up the good work.

Report a concern   July 19, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great professional service
Quick carpet cleaning
Great job

Report a concern   July 19, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician very good even after getting wrong directions and having to drive extra miles, had good attitude and did good job cleaning carpet thanks

Report a concern   July 19, 2017 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The response was very prompt and the technition was friendly and professional.

Report a concern   July 19, 2017 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt high quality service.
Got my stains out!

Report a concern   July 19, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone I have dealt with is GREAT! Use them for both work and home.

Report a concern   July 19, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly staff both on the phone and in the home help get the tile and carpet clean again.

Report a concern   July 19, 2017 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

perfect customer service

Report a concern   July 19, 2017 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were extremely friendly and helpful?

Report a concern   July 18, 2017 — Rated 10 out of 10 by M.F.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician wa wonderful! Will use again

Report a concern   July 18, 2017 — Rated 10 out of 10 by L.D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always receive good service and am pleased with the results.

Report a concern   July 18, 2017 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable and quick. Explained the process as he went along. Obviously enjoys his work and helping people.

Report a concern   July 18, 2017 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was on time and did a great job. Will use this company again at our own house

Report a concern   July 18, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional....our service tech, Randy, was prompt, very courteous and polite, and showed concern about doing the best job possible. We were very pleased and impressed.

Report a concern   July 18, 2017 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Technician

Report a concern   July 18, 2017 — Rated 7 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

The first carpet cleaning wasn't good. It looked worse after than before. The second guy did a fine job and was able to clean most of the dirt/stains. The challenge is the second guy came in after we moved in so we still have stains under our furniture. Wish the job had been done right the first time. Hence the score of 7.

Report a concern   July 18, 2017 — Rated 4 out of 10 by L.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Heard great things about service, but when I called they tried to sell me on some ridiculously priced pet Oder cleaning. The 2 rooms still smell like dog pee. I will go back to using oxy cleaning service. Around the same price and carpet smells great.

Report a concern   July 18, 2017 — Rated 9 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Associate was courteous and knowledgeable

Report a concern   July 18, 2017 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's environmentally safe. I like the fact you don't use harsh chemicals to get a good clean carpet.

Report a concern   July 18, 2017 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and technicians are outstanding.

Report a concern   July 18, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super friendly and professional staff; wore paper "shoes" in the house and showed me their progress as they went...everything was so fresh and clean! I will use Zerores again and again!

Report a concern   July 18, 2017 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech showed up on time and ready to go - Professional service and job well done.

Report a concern   July 18, 2017 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have used zeroes for many yrs.They always do agreat job!

Report a concern   July 18, 2017 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service guy was very thorough, nice, polite. No smells, the carpet looks awesome. Would highly recommend

Report a concern   July 17, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech discovered a large spot of cat urine in one of my rooms. Apparently the previous owner had the carpet cleaned prior to selling and we had no idea it was there. On top of that, he was able to remove a significant amount of allergens from other rooms. I was amazed to discover what was really in my carpet!

Report a concern   July 17, 2017 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the carpet very clean. The man who came answered all my questions in a very friendly manner. He did a great job!

Report a concern   July 17, 2017 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, and professional.

Report a concern   July 17, 2017 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor was very polite and professional. He did an awesome job on my carpet and tile.

Report a concern   July 17, 2017 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on line/friends


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