Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83968 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 16, 2017 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very prompt and courteous.
Gave great information.
Good job...fast drying.

Report a concern   July 16, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love that it leaves no residue. Great service!!

Report a concern   July 16, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I just used you for the first time. I like the feel of the carpet after it was cleaned and the non oder.
The service was great. I like the opportunity to see my options and why also the other things I learned in the process. I've already recommended you to friends.

Report a concern   July 16, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service, friendly Techs, good job and the price, can't beat the price

and the rewards, those are really good. Thank you

Report a concern   July 16, 2017 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service technician!

Report a concern   July 16, 2017 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals; professional service

Report a concern   July 16, 2017 — Rated 10 out of 10 by R.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and clean.

Report a concern   July 16, 2017 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The powerful water technique removes most of the dirt and debris from the carpets without leaving a residue that could attract more dirt in the future. It is safe for our pets.
Thank you.

Report a concern   July 16, 2017 — Rated 8 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Consistency, the technician who came before did a better job.

Report a concern   July 16, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. Freuendky helpful technician.

Report a concern   July 16, 2017 — Rated 10 out of 10 by M.L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the staff who came to clean our carpets was on time, explained what they would do to insure we agreed and did the work promptly, well and on timely basis. The charges were what we expected. These are the reasons we use you folks.

Report a concern   July 16, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything !!!!!!

Report a concern   July 16, 2017 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite & respectful Employees, Short notice availability.

Report a concern   July 16, 2017 — Rated 8 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Make sure all of the technicians are doing the job like they are trained to do it.

Once I had a supervisor come out, my carpet and grout was cleaned the way it should have been the first time.

Report a concern   July 16, 2017 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Appointment that fit my schedule, knowledgeable technician and great results.

Report a concern   July 16, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great.

Report a concern   July 15, 2017 — Rated 9 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient; restores carpet like new.

Report a concern   July 15, 2017 — Rated 7 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

the price was quite high and the carpets took a while to dry i thought the radio advertised the dry quickly the carpets did look great

Report a concern   July 15, 2017 — Rated 8 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Have more techs who clean air ducts. Also, have your office people get things straight about appointments; times and days.

Report a concern   July 15, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best cleaning technique. No chemical smell.

Report a concern   July 15, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice service people.

Report a concern   July 15, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets always look great, and the stains don't come back. The technicians are very professional. Also good value for money spent.

Report a concern   July 15, 2017 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was super enthusiastic about his job and worked extra hard to long set in stains out! My tech deserves a 10 plus!

Report a concern   July 15, 2017 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was very friendly and professional

Report a concern   July 15, 2017 — Rated 10 out of 10 by A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were very knowledgeable about the service. They really took time to test my carpet spots to see if it was worth getting carpets cleaned instead of just replacing them. Both techs were friendly and the office staff kept me informed as to when the techs would be out. The whole process was easy and the outcome was much more than what I expected. The price was what was advertised.. no hidden fees and no gimmicks!

Report a concern   July 15, 2017 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

zerorez is amazing. They were able to get eyeliner out of my carpet that Stanley Steamer was unable to remove. The guys were really great. Knew what they were doing and did an great job. I am a zerorez customer for life.

Report a concern   July 15, 2017 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rugs dry fast

Report a concern   July 15, 2017 — Rated 8 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Wait a week or so for everything to dry and for us to see how well everything is working

Technician doing the job was a ten!!!

Thanks
First name removed

Report a concern   July 15, 2017 — Rated 7 out of 10 by E.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Had carpets cleaned and tile floors cleaned and sealed. Excellent job with carpet cleaning and tile/grout cleaning, but not satisfied with grout sealant. The test for effectiveness of the grout sealant is to apply a drop of water to see if it effectively beads and disallows absorption. The sealed grout does not pass this test. In fact, it fails miserably.

Report a concern   July 15, 2017 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual and courteous company representative; very polite. Did a excellent job of cleaning and saved me money by accurately quoting my services based on what was needed for the job. I'm very pleased with the results.


Privacy Policy