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based on 83968 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pablo Valasquez was timely, professional, diligent, and an excellent representative of Zerorez! You are lucky to have him in your employ!
Came very well recommended and did not disappoint.
Don was especially great and very helpful with answering questions. I wish all service people were as nice as Don! He did a great job, was very professional, and careful around our belongings. The carpets looked renewed and with the pet treatment, I feel as though I can trust that it's actually clean. I like that no residues are left behind as this is what usually traps new dirt in the carpet fibers. Great job, guys!
You are easy to schedule. Good price. Professional & efficient staff. Good job getting out stains.
No chemical odor
Professional crew and excellent carpet cleaning. Will use your company again.
The service was amazing! My carpets which are quite old, look Brand New!
The man that came out to do my carpets was my favorite part. He was professional and completed all 4 of my rooms in less time than I would have completed 1 with one if those rent vacuums!
He also was kind to myself and my children as we watched him do his work. Some people get annoyed by children, but he was just very friendly! He also answered questions for me regarding the carpets and how I can request scotch guard (which I didn't know, but will be doing that in the future), and how often I need to be having these rooms cleaned. This was all after he finished and never hurried me through. Rather he took his time and was very professional about it.
Thank You!!!!!!!
First name removed
The employees are always professional. My carpets look great when they are done.
Technicians were super nice & answered all of my questions. Would have them back in the future!
Very thorough efficient and thoughtful. Also got the job done quickly
Fast, courteous, and great job
Great cleaning job. On time. Polite technician. Would use again.
Not full of chemicals. Very knowledgable technician who also communicated well with me through out the process. I was surprised that every stain except paint came out!
Technician left tracks in the hall and living room (which were not cleaned) and I had clean those laminate floors today. Some areas of the kitchen tile were not as clean as others.
Results.
My service technician. Eric Guerrero, did a fantastic job with my carpets. Very happy with the service and I recommend ZeroRez to anyone trying to decide what carpet service to hire.
Professional & nice
How clean you got everything
Reasonable rates. A gentleman named Pablo cleaned and treated my carpet this time. He was very thorough and did an excellent job.
Very professional, good info on what was being done.
Well, my carpets are still pretty wet and they missed some major spots. I called and they are coming out to fix. I spent a lot of money and am disappointed. Most the carpet looks great and the technicians were very kind though.
Professional
the carpet cleaner associate (Keymon) was very courteous.
The carpet looks incredible and the professionalism of Trevor Davenport was a rare pleasure.
Great service and very friendly technician. In and out!
Great work
Nice and honest team. They gave me advice, quote and options to help me make decision for cleaning upgrade.I walked on carpet all my life and I've learned from them about carpet cleaning in little time what I did not learn all my life.
Result of work was great, plus full month of grace period in case a revisit is needed at no charge.
By they way, this team was hired by the seller realtor and my expectation were high and I am hard to please when it come to service.
Darwin was very efficient in cleaning our carpets. He was very helpful and had a good personality. Spots were removed from the carpets, and we felt that he did an excellent job.
Devon
The service tech
Because of him we will schedule cleaning every 6 months
Thanks
First name removed
The spots come up and my carpet looks great. They did an excellent job !!!!! but they had parked their vehicle in front of my house by the sidewalk. Couple of days went by and we noticed our grass was dying. Called Zerorez & sent pictures to them. Tried to water each day but the grass is dead. Spoke with customer service & they will replace the grass. We will see how that goes.