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based on 83968 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional service from the person who did the job. Good explanations.
Usually clean as expected. This time the rug looked terrible after it was cleaned.
My carpet looks incredible. It's the cleanest it has ever been.
The Technicians called 30 minutes prior to arrival. On time and did a fantastic job.
The person you sent out was very professional and knew what he was doing.
Was completed in short amount of time.
Workman explained service completely and did a thorough job of cleaning
The technicians were professional and friendly. The carpet looks much better.
The cleaners were on time, friendly, and got the job done.
Great service and did a great job.
On Time, fast and friendly!
Called and got the basic charge. Was aware that there might be an additional charge for pet stains, but the price kept escalating up. However, the carpets did look good.
Just need to know the charge breakdown upfront.
Great technicians, good products and clean carpets!
how fast the difference was even after pre treating. but the end result was fabulous!!!
Joe went above and beyond to do a fabulous job!
Friendly staff and great service!
Very thorough and good attention to detail. Technician explained service and demonstrated results.
The work was top quality and the guy was very polite and efficient. He listened!
I had cleaning and stretching done. Keith was courteous and professional. I was well pleased with all of the work.
Easy and friendly - quality service
Great services and great service.
Quick and efficient. Great results
Loved the way the floors turned out
Good cleaning job, courteous technicians, arrived on time, completed job in timely manner, tidy also!
The actual rep was a 10 incredible everything else a 4, 3 times reschedule still cost $200 and was supposed to get discount for all the numerous phone calls and rescheduled appointments.
Name removed
They do a great job. Very curtious. The price is great
Great customer service. Really took their time doing it right and very thorough with explaining what they were doing and how it works. Highly recommend!!
The service tech was AWESOME! I appreciate the fact that he payed attention to detail, he did not seem to be trying to rush through like some others I've used.
I LOVED your service. Incredibly prompt, professional, capable staff all the way down the line, everything. However, the carpets that were supposed to take 3-4 hours to dry were still wet by the next day (12+ hours later in the heat of Texas summer) and the entire house smelled sour.
I aired out the house in the heat for another day and they've now dried. Now I just smell the same unpleasant smells that were there before, which was my primary reason for having the carpets cleaned.
The carpet FEELS clean when you walk on it but it does not, and never did, smell any cleaner after your Zerorez cleaning method. That makes me give a '5' to the whole process, as I'm on the fence as to whether I'd go with the Zerorez method again, as opposed to a traditional method.
I like that you use steam rather than soap. My carpet dries faster than your competitors. The technician, Aaron, was very efficient, did a very good job, and was very nice.
No issues with rep. Demonstrated and covered all costs and services and did a great job.