Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83967 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 2, 2017 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super clean carpets and no chemical oder. Thank you Zerorez!

Report a concern   August 2, 2017 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Came when they said they would and called ahead. Job completed efficiently and quickly.

Report a concern   August 2, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had a great overall experience! My carpet tech was very kind, polite, and professional. He did an amazing job, I was so surprised how everything looked like new!!! The deal I got was phenomenal too! I love how clean my carpet feels, and the comfort of knowing my child is not exposed to toxic chemicals is was sold me on this company. I would recommend Zerorez over and over again !

Report a concern   August 2, 2017 — Rated 7 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

The fort stains are still there!

Report a concern   August 2, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and arrived at the arranged time. Technician was delightful. He was very thorough in his description of service and cost.

Report a concern   August 1, 2017 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional communication, on time arrival, discussed areas to be cleaned and the. Got to work!

Report a concern   August 1, 2017 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was very easy to schedule and the technician was knowledgeable, friendly and efficient. My carpet looks great.

Report a concern   August 1, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and informative about the products used and recommended. The technicisn Key, was polite and knowledgeable.

Report a concern   August 1, 2017 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and helpful service person

Report a concern   August 1, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Divon was great! I love that you just use water...no chemicals...

Report a concern   August 1, 2017 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service; Garett was very friendly and very informative of the product! Carpet looks and feels a lot cleaner and softer! Really enjoyed hearing about how it works and the benefits of not having any chemicals used.

Report a concern   August 1, 2017 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are always on time, environmentally friendly and the techs are always great.

Report a concern   August 1, 2017 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every stain was removed from my carpet. Tile looked great! They were very prompt and efficient.

Report a concern   August 1, 2017 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I knew going in that this was going to be a tough job because I had some previous tenants that completely trashed my rental property and there were some heavy traffic stains in my carpet...the technician did explain to me that it was going to be tough and he was going to do his very best. And his very best he did do. He gave me a break down of what to expect and he exceeded the expectation that he had given me. I am completely satisfied and I will be looking to zerorez for my future needs.

Report a concern   August 1, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got out stains, I did not think would come out

Report a concern   August 1, 2017 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Driver was on time!
Helpful on keeping carpet cleaner!

Report a concern   August 1, 2017 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team was great. Very professional and very courteous. Great job.

Report a concern   August 1, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was fast and efficient. My technician was awesome; he explained the process and expenses thoroughly. Stains that I thought would never come out are gone. My 10 year old carpet is like new!

Report a concern   August 1, 2017 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was great. Very knowledgeable and did a great job cleaning our carpet and tile.

Report a concern   August 1, 2017 — Rated 8 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

We were aware of cat pee smell in our daughter's closet. We were offered a pet treatment when scheduling the cleaning. We noticed that the whole room smells even worse now. The carpets look and feel better. We are just disappointed the cleaning didn't help more with the smell.

Report a concern   August 1, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Again, very happy with the professionalism and results. My carpet looks and feels amazing!!

Report a concern   August 1, 2017 — Rated 0 out of 10 by M.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Yesterday you guy's come clean my carpet, such poor job, your technician was done in 40 mnts, cleaning 6 rooms and 100 sqf of tiles.
Carpets has spots, stairs edges have spots, I have used you this third time ( evry six month) and this time was very poor job, i am not going to use uou again.

Report a concern   August 1, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt professional service

Report a concern   August 1, 2017 — Rated 3 out of 10 by D.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Stains seem to still be visible in some areas. Some close to baseboards and beds were not touched. Cleaning process made precious spot cleaned areas appear bleached and discolored, but that was explained by technician. Overall, it does not feel like money well spent for a visible difference in our carpet.

Report a concern   August 1, 2017 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely. Cleaned to my satisfaction.

Report a concern   August 1, 2017 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were prompt, efficient and our carpets looked like new when they finished.

Report a concern   August 1, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, big difference in our carpets

Report a concern   August 1, 2017 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and professional!

Report a concern   August 1, 2017 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was fabulous!

Report a concern   August 1, 2017 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic results, professional service


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